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Wireless data spending is growing for U.S. businesses as workers increase their use of smart devices on the go for everything from communication, collaboration and other business uses to shopping and watching videos. Wireless and wireline data, along with apps, are IT areas where spending is on the rise. Spending is flat or declining in other IT areas, including voice communications, personnel and hardware. With free or low-cost Wi-Fi available, U.S. businesses will increasingly look to shift wireless data traffic away from cellular networks to Wi-Fi networks where possible.
No help from MEM or EMM toolsToday, mobile expense management (MEM) tools and enterprise mobility management (EMM) tools can offer some relief, but they come at a cost and can be cumbersome to manage, especially for small and midsize businesses. Many require real-time oversight and management and may involve QoS (quality of service) compromises like data compression or rely on Big Brother-style policies that mandate usage caps and other restrictions.
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