Artificial Intelligence is no longer a technology discussion...it is a business discussion. As AI becomes embedded into operations, customer engagement, workforce productivity, and decision-making, boards and executive leadership teams have a responsibility to move beyond experimentation and ask tougher questions.

Launched in early 2025, Mitel CX is an AI-assisted customer experience platform designed to transform how businesses interact with their customers. Supporting omnichannel interactions, including voice, video, chat, and social media, Mitel CX enables businesses to deliver personalized and efficient service across all touchpoints.