This Excel-based Data-rich Deliverable (DRD) that is part of the Manufacturing subscription includes market intelligence on IT: Outsourcing expenditures for the Manufacturing vertical. Outsourcing & 3rd Party Services consists of expenditures on services rendered by 3rd parties, including IT outsourcing companies. These services include, but are not limited to, managed and hosted services (from a provider other than a telecom operator), application development and integration and IT support/Help desk. Managed services include those managed services delivered by Telecom and communications service providers. Manufacturing includes establishments engaged in the mechanical or chemical transformation of materials or substances into new products. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2010 through 2015 and include annual growth rate, as well as percentage of total market. Manufacturing firms have become increasingly reliant on complex technologies, which are better managed by specialized 3rd parties rather than in-house IT teams. Thus IT personnel expenditures have been on the decline whereas outsourcing has experienced steady growth over the same period. This has been primarily driven by outsourcing, allowing the enterprise the liberty to focus on core business, access to unexploited resources and faculty, as well as providing them a margin for commoditization. Outsourcing also acts as a hedge against general IT costs, a decisive capability during an economic slump. It is expected that outsourcing and 3rd party expenditures for US manufacturing businesses will increase over the forecast period, driven by robust rate of spending increase by mid-sized enterprises.
 

The need for instant solutions as well as long term agreements to serve the overall picture within public safety has necessitated an increase in expenditure in outsourcing and third party services. Increase in spending from $1.9 billion in 2011 to $2.5 billion in 2015 means that law enforcement, fire and emergency services will collectively spend more on outsourcing and 3rd party services. With an expected compound annual growth (CAGR) of 7.7%, this growth will primarily be driven by professional and managed services aimed at government customers. Consolidating networks and moving services online to a centralized hum (such as Cloud) signify that this growth could last beyond the forecast period. This Excel-based Data-rich Deliverable (DRD) that is part of the Public Safety and Business Managed and Hosted Services subscriptions includes market intelligence on expenditures for Public Safety by level. Compass Intelligence defines IT outsourcing as expenditures on services rendered by 3rd parties, including IT outsourcing companies.Public Safety includes all establishments of Law Enforcement, Fire, and EMS/other. The forecast includes applications spending on Public Safety & from 2010 to 2015 broken out by Fire, Police, and EMTs. Public Safety is a subset of state and local government, and includes fire, police (includes corrections), EMT, and other related-offices as it pertains to keeping the public safe and secure.The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Education subscription includes market intelligence on IT: Outsourcing & 3rd party services expenditures on the education vertical by level. Compass Intelligence defines outsourcing & 3rd party services as services rendered by 3rd parties, including IT outsourcing companies. The education industry can be defined as a public or private institution/school delivering and providing coursework instruction for students ranging from pre-school to post graduation. The education industry includes privately owned instructional institutions, as well as schools funded by federal, state, and local grants and monies. K-12 includes educational institutions and schools, both private and public, for grades Kindergarten through 12th grade includes grade school, junior high or middle school and high school. Higher education includes educational institutions and schools, both private and public, for post-secondary education; as well as junior college, undergraduate education, and post graduate education at colleges and universities. The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market.
 

Outsourced and hosted services offer small and mid-sized businesses a high level of service with a reduced infrastructure and reduced costs. This area of IT spending will experience strong growth over the forecast period, particularly among SMBs. This Excel-based Data-rich Deliverable (DRD) is part of the Business Managed & Services, SMB Business, Small Business, Mid-Sized Business and Global SMB and includes market intelligence on outsourcing expenditures for small and mid-sized business. Compass Intelligence defines business IT outsourcing as expenditures on services rendered by 3rd parties, including IT outsourcing companies. The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2010 through 2015 and include annual growth rate, as well as percentage of total market.
 

Business investments on outsourcing and 3rd party services have steadily increased over the last several years. This trend is applicable in the health care space as well. The turn toward outsourced solutions is driven by many factors, but the primary driving issue is that IT management have become more complex, as firms become reliant on increasingly complex technologies, and because 3rd parties, through specialization, tend offer a better value than in-sourcing some common IT capabilities. This Excel-based Data-rich Deliverable (DRD) includes market intelligence on Outsourcing expenditures for the Health Care vertical and is part of the Health Care subscription. Outsourcing & 3rd Party Services consists of expenditures on services rendered by 3rd parties, including IT outsourcing companies. Health Care includes establishments primarily engaged in furnishing medical, surgical and other health services to persons. The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market.
 

Like other verticals, Government is increasingly relying on outsourcing to satisfy IT needs. Agencies will have to rely increasingly on outsourcing third-party contractors and consultants in the short-term to meet the aggressive goals of the e-government initiative, particularly in light of the gap that exists in highly skilled IT personnel. This Excel-based Data-rich Deliverable (DRD) is part of the Government and Business Managed Hosted Services subscription and includes market intelligence on outsourcing expenditures for Government by level (Federal, State, and Local). The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market.
 

The general shift toward specialized third party outsourced solutions is magnified in the government sector by the need to meet the aggressive goals of the e-government initiative, particularly in light of the gap that exists in highly skilled IT personnel. Furthermore, increased war and political activities overseas creates a need over the next 3 to 5 years to outsource a number of key IT services and solutions to 3rd parties, especially around the defense departments. This Excel-based Data-rich Deliverable (DRD) that is part of the Government subscription includes market intelligence on Outsourcing & 3rd Party Services hardware expenditures for Federal Government. Outsourcing & 3rd Party Services consists of expenditures on services rendered by 3rd parties, including IT outsourcing companies.The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market.
 

Outsourcing and hosted services will be the largest area of IT spending growth for enterprise firms in 2010. While the trend away from in-house infrastructure and staffing is several years in the making, the economic downturn has added impetus to this trend due to the cost efficiencies of outsourced services. This Excel-based Data-rich Deliverable (DRD) that is part of the Business Managed & Hosting Services and Enterprise Business subscription includes market intelligence on Outsourcing & 3rd Party services expenditures for Enterprise Business. The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market.
 

Outsourced services are a strong area of spending growth, driven partially by the availability of hosted and managed services. Systems integrators and infrastructure providers, like IBM, Microsoft and Cisco, are aggressively making the move from equipment to hosted and managed services, suggesting that this market will continue to develop and further ripen over the coming years. This Excel-based Data-rich Deliverable (DRD) is part of the Business IT and Business Managed & Hosted Services subscription and includes market intelligence on business expenditures on Outsourcing & 3rd Party Services market by size of business. Compass Intelligence defines outsourcing & 3rd party services as expenditures on services rendered by 3rd parties, including IT outsourcing companies. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market.
 

Construction companies are seeking cost saving opportunities and IT Outsourcing is one such opportunity. While total IT spending growth in the construction segment has been fairly low, Outsourcing will experience healthy growth because it ultimately lowers a company’s IT spending. This Excel-based Data-rich Deliverable (DRD) that is part of the Construction subscription includes market intelligence on Outsourcing & 3rd party services expenditures on the construction vertical. Compass Intelligence defines construction as establishments primarily engaged in construction work or services. Compass Intelligence defines Outsourcing & 3rd party services as services rendered by 3rd parties, including IT outsourcing companies.The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market.
 

In contrast to IT personnel expenditures, business investments on outsourcing and 3rd party services have steadily increased over the last several years. Even despite budget tightening, outsource spending among FIRE businesses grew at a healthy rate in 2011. This Excel-based Data-rich Deliverable (DRD) is part of the FIRE subscription and includes market intelligence on IT Outsourcing expenditures for the FIRE vertical. Outsourcing & 3rd Party Services consists of expenditures on services rendered by 3rd parties, including IT outsourcing companies. FIRE includes those firms or organizations involved in Finance, Insurance, and Real Estate businesses or services. The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2010 through 2015 and include annual growth rate, as well as percentage of total market.
 

Outsourcing among services businesses is growing at a rapid pace, more so than any other vertical. The trend toward outsourced services has been driven by many factors, but primarily on the fact that IT management has become more complex and critical, as firms become reliant on increasingly sophisticated technologies, and because 3rd parties, through specialization, tend offer a better value than in-sourcing some common IT capabilities. This Excel-based Data-rich Deliverable (DRD) that is part of the Services subscription includes market intelligence on Outsourcing for the Professional Services vertical. Outsourcing services include, but are not limited to, managed and hosted services (from a provider other than a telecom operator), application development and integration and IT support/Help desk. Services include establishments engaged in providing or performing professional, scientific, and technical activities for others (businesses, government, and consumers). The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market.
 

In contrast to IT personnel expenditures, business investments on outsourcing and 3rd party services have steadily increased over the last several years. A principal driver for this growth is the fact that IT management has become more complex, as firms become reliant on increasingly complex technologies, and because 3rd parties, through specialization, tend offer a better value than in-sourcing some common IT capabilities. Outsource spending is the highest growth category for retail IT spending. This Excel-based Data-rich Deliverable (DRD) that is part of the Retail subscription includes market intelligence on outsourcing expenditures for the Retail Trade vertical. Outsourcing & 3rd Party Services consists of expenditures on services rendered by 3rd parties, including IT outsourcing companies. Retail includes establishments engaged in retailing merchandise, generally without transformation, and rendering services incidental to the sale of merchandise. The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2010 through 2015 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Managed & Hosted Services and Mid-Sized Business subscription includes market intelligence on Business IT: Outsourcing expenditures for mid-sized business. Compass Intelligence defines business IT outsourcing as expenditures on services rendered by 3rd parties, including IT outsourcing companies. Manages services include expenditures on network-based services that provide a network, application or computing capability to a client and are delivered on an on-going basis by a 3rd party for a recurring fee. Managed services include those managed services delivered by Telecom and communications service providers. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market.
 

Outsourcing is the largest area of IT spending growth across all size of businesses over the next several years. While small businesses have a lesser need for third party services, spending will continue to rise over the next several years. This Excel-based Data-rich Deliverable (DRD) that is part of the Business Managed & Hosted Services and Small Business subscription includes market intelligence on outsourcing expenditures for small business. Compass Intelligence defines business IT outsourcing as expenditures on services rendered by 3rd parties, including IT outsourcing companies. The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2010 through 2015 and include annual growth rate, as well as percentage of total market.
 

While SOHO businesses are less significant consumers of outsourced and hosted services, these solutions can still offer a high level of service with a reduced infrastructure and reduced costs. This Excel-based Data-rich Deliverable (DRD) is part of the Business Managed & Services and SOHO Business subscription includes market intelligence on Business outsourcing expenditures for SOHO business. Compass Intelligence defines business IT outsourcing as expenditures on services rendered by 3rd parties, including IT outsourcing companies. The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2009 through 2014 and include annual growth rate, as well as percentage of total market.
 

While SOHO businesses are less significant consumers of outsourced and hosted services, these solutions can still offer a high level of service with a reduced infrastructure and reduced costs. This Excel-based Data-rich Deliverable (DRD) is part of the Business Managed & Services and SOHO Business subscription includes market intelligence on Business outsourcing expenditures for SOHO business. Compass Intelligence defines business IT outsourcing as expenditures on services rendered by 3rd parties, including IT outsourcing companies. The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2009 through 2014 and include annual growth rate, as well as percentage of total market.
 

Outsourcing is the largest area of IT spending growth across all size of businesses over the next several years. While small businesses have a lesser need for third party services, spending will continue to rise over the next several years. This Excel-based Data-rich Deliverable (DRD) that is part of the Business Managed & Hosted Services and Small Business subscription includes market intelligence on outsourcing expenditures for small business. Compass Intelligence defines business IT outsourcing as expenditures on services rendered by 3rd parties, including IT outsourcing companies. The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2009 through 2014 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Managed & Hosted Services and Mid-Sized Business subscription includes market intelligence on Business IT: Outsourcing expenditures for mid-sized business. Compass Intelligence defines business IT outsourcing as expenditures on services rendered by 3rd parties, including IT outsourcing companies. Manages services include expenditures on network-based services that provide a network, application or computing capability to a client and are delivered on an on-going basis by a 3rd party for a recurring fee. Managed services include those managed services delivered by Telecom and communications service providers. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Education subscription includes market intelligence on IT: Outsourcing & 3rd party services expenditures on the education vertical by level. Compass Intelligence defines outsourcing & 3rd party services as services rendered by 3rd parties, including IT outsourcing companies. The education industry can be defined as a public or private institution/school delivering and providing coursework instruction for students ranging from pre-school to post graduation. The education industry includes privately owned instructional institutions, as well as schools funded by federal, state, and local grants and monies. K-12 includes educational institutions and schools, both private and public, for grades Kindergarten through 12th grade includes grade school, junior high or middle school and high school. Higher education includes educational institutions and schools, both private and public, for post-secondary education; as well as junior college, undergraduate education, and post graduate education at colleges and universities. The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market.
 

Business investments on outsourcing and 3rd party services have steadily increased over the last several years. This trend is applicable in the health care space as well. The turn toward outsourced solutions is driven by many factors, but the primary driving issue is that IT management have become more complex, as firms become reliant on increasingly complex technologies, and because 3rd parties, through specialization, tend offer a better value than in-sourcing some common IT capabilities. This Excel-based Data-rich Deliverable (DRD) includes market intelligence on Outsourcing expenditures for the Health Care vertical and is part of the Health Care subscription. Outsourcing & 3rd Party Services consists of expenditures on services rendered by 3rd parties, including IT outsourcing companies. Health Care includes establishments primarily engaged in furnishing medical, surgical and other health services to persons. The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market. This is an On-Demand Market report. In an effort to provide our customers with the most current forecast and trending data available, once ordered, this report will be generated and made available to the client within 24 hours.
 

In contrast to IT personnel expenditures, business investments on outsourcing and 3rd party services have steadily increased over the last several years. Even despite budget tightening, outsource spending among FIRE businesses grew at a healthy rate in 2009. This Excel-based Data-rich Deliverable (DRD) is part of the FIRE subscription and includes market intelligence on IT Outsourcing expenditures for the FIRE vertical. Outsourcing & 3rd Party Services consists of expenditures on services rendered by 3rd parties, including IT outsourcing companies. FIRE includes those firms or organizations involved in Finance, Insurance, and Real Estate businesses or services. The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2009 through 2014 and include annual growth rate, as well as percentage of total market. This is an On-Demand Market report. In an effort to provide our customers with the most current forecast and trending data available, once ordered, this report will be generated and made available to the client within 24 hours.
 

In contrast to IT personnel expenditures, business investments on outsourcing and 3rd party services have steadily increased over the last several years. A principal driver for this growth is the fact that IT management has become more complex, as firms become reliant on increasingly complex technologies, and because 3rd parties, through specialization, tend offer a better value than in-sourcing some common IT capabilities. Outsource spending is the highest growth category for retail IT spending. This Excel-based Data-rich Deliverable (DRD) that is part of the Retail subscription includes market intelligence on outsourcing expenditures for the Retail Trade vertical. Outsourcing & 3rd Party Services consists of expenditures on services rendered by 3rd parties, including IT outsourcing companies. Retail includes establishments engaged in retailing merchandise, generally without transformation, and rendering services incidental to the sale of merchandise. The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2009 through 2014 and include annual growth rate, as well as percentage of total market. This is an On-Demand Market report. In an effort to provide our customers with the most current forecast and trending data available, once ordered, this report will be generated and made available to the client within 24 hours.
 

Outsourced and hosted services offer small and mid-sized businesses a high level of service with a reduced infrastructure and reduced costs. This area of IT spending will experience strong growth over the forecast period, particularly among SMBs. This Excel-based Data-rich Deliverable (DRD) is part of the Business Managed & Services, SMB Business, Small Business, Mid-Sized Business and Global SMB and includes market intelligence on outsourcing expenditures for small and mid-sized business. Compass Intelligence defines business IT outsourcing as expenditures on services rendered by 3rd parties, including IT outsourcing companies. The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2009 through 2014 and include annual growth rate, as well as percentage of total market. This is an On-Demand Market report. In an effort to provide our customers with the most current forecast and trending data available, once ordered, this report will be generated and made available to the client within 24 hours.
 

Construction companies are seeking cost saving opportunities and IT Outsourcing is one such opportunity. While total IT spending growth in the construction segment has been fairly low, Outsourcing will experience healthy growth because it ultimately lowers a company’s IT spending. This Excel-based Data-rich Deliverable (DRD) that is part of the Construction subscription includes market intelligence on Outsourcing & 3rd party services expenditures on the construction vertical. Compass Intelligence defines construction as establishments primarily engaged in construction work or services. Compass Intelligence defines Outsourcing & 3rd party services as services rendered by 3rd parties, including IT outsourcing companies. The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market. This is an On-Demand Market report. In an effort to provide our customers with the most current forecast and trending data available, once ordered, this report will be generated and made available to the client within 24 hours.
 

Outsourcing and hosted services will be the largest area of IT spending growth for enterprise firms in 2010. While the trend away from in-house infrastructure and staffing is several years in the making, the economic downturn has added impetus to this trend due to the cost efficiencies of outsourced services. This Excel-based Data-rich Deliverable (DRD) that is part of the Business Managed & Hosting Services and Enterprise Business subscription includes market intelligence on Outsourcing & 3rd Party services expenditures for Enterprise Business. The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market. This is an On-Demand Market report. In an effort to provide our customers with the most current forecast and trending data available, once ordered, this report will be generated and made available to the client within 24 hours.
 

The general shift toward specialized third party outsourced solutions is magnified in the government sector by the need to meet the aggressive goals of the e-government initiative, particularly in light of the gap that exists in highly skilled IT personnel. Furthermore, increased war and political activities overseas creates a need over the next 3 to 5 years to outsource a number of key IT services and solutions to 3rd parties, especially around the defense departments. This Excel-based Data-rich Deliverable (DRD) that is part of the Government subscription includes market intelligence on Outsourcing & 3rd Party Services hardware expenditures for Federal Government. Outsourcing & 3rd Party Services consists of expenditures on services rendered by 3rd parties, including IT outsourcing companies. The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market. This is an On-Demand Market report. In an effort to provide our customers with the most current forecast and trending data available, once ordered, this report will be generated and made available to the client within 24 hours.
 

Outsourcing among services businesses is growing at a rapid pace, more so than any other vertical. The trend toward outsourced services has been driven by many factors, but primarily on the fact that IT management has become more complex and critical, as firms become reliant on increasingly sophisticated technologies, and because 3rd parties, through specialization, tend offer a better value than in-sourcing some common IT capabilities. This Excel-based Data-rich Deliverable (DRD) that is part of the Services subscription includes market intelligence on Outsourcing for the Professional Services vertical. Outsourcing services include, but are not limited to, managed and hosted services (from a provider other than a telecom operator), application development and integration and IT support/Help desk. Services include establishments engaged in providing or performing professional, scientific, and technical activities for others (businesses, government, and consumers). The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market. This is an On-Demand Market report. In an effort to provide our customers with the most current forecast and trending data available, once ordered, this report will be generated and made available to the client within 24 hours.
 

Outsourced services are a strong area of spending growth, driven partially by the availability of hosted and managed services. Systems integrators and infrastructure providers, like IBM, Microsoft and Cisco, are aggressively making the move from equipment to hosted and managed services, suggesting that this market will continue to develop and further ripen over the coming years. This Excel-based Data-rich Deliverable (DRD) is part of the Business IT and Business Managed & Hosted Services subscription and includes market intelligence on business expenditures on Outsourcing & 3rd Party Services market by size of business. Compass Intelligence defines outsourcing & 3rd party services as expenditures on services rendered by 3rd parties, including IT outsourcing companies. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market. This is an On-Demand Market report. In an effort to provide our customers with the most current forecast and trending data available, once ordered, this report will be generated and made available to the client within 24 hours.
 

Like other verticals, Government is increasingly relying on outsourcing to satisfy IT needs. Agencies will have to rely increasingly on outsourcing third-party contractors and consultants in the short-term to meet the aggressive goals of the e-government initiative, particularly in light of the gap that exists in highly skilled IT personnel. This Excel-based Data-rich Deliverable (DRD) is part of the Government and Business Managed Hosted Services subscription and includes market intelligence on outsourcing expenditures for Government by level (Federal, State, and Local). The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market. This is an On-Demand Market report. In an effort to provide our customers with the most current forecast and trending data available, once ordered, this report will be generated and made available to the client within 24 hours.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Public Safety and Business Managed and Hosted Services subscriptions includes market intelligence on expenditures for Public Safety by level. Compass Intelligence defines IT outsourcing as expenditures on services rendered by 3rd parties, including IT outsourcing companies. Public Safety includes all establishments of Law Enforcement, Fire, and EMS/other. The forecast includes applications spending on Public Safety from 2009 to 2014 broken out by Fire, Police, and EMTs.  Public Safety is a subset of state and local government, and includes fire, police (includes corrections), EMT, and other related-offices as it pertains to keeping the public safe and secure.  The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market.
 

This aDRD (Announcement-based Data-Rich Deliverable) is part of the Business IT, Business Managed & Hosted Services, and Small and Mid-Sized “middle-market” subscriptions. This 9-page announcement discusses AT&T and Intel’s announced regarding the launch of their remote PC tech support services to SMBs. This solution is launched under AT&T Tech Support 360 service, and is based on Intel's vPro technology. Tech Support 360 has received over 100,000 customer subscription in a year of its launch. The overall plan is to bring the power and cost savings of enhanced remote PC tech support to small and midsize businesses, offering them helpdesk capabilities more typically found in much larger enterprises. The Expert Guide for this DRD is Kneko Burney.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Manufacturing and Business Managed & Hosted Services subscription includes market intelligence on IT: Outsourcing expenditures by level for the Manufacturing vertical. Outsourcing & 3rd Party Services consists of expenditures on services rendered by 3rd parties, including IT outsourcing companies. These services include, but are not limited to, managed and hosted services (from a provider other than a telecom operator), application development and integration and IT support/Help desk. Manufacturing includes establishments engaged in the mechanical or chemical transformation of materials or substances into new products. Size of business includes: SOHO (1-4 employees), Small Business (5-99 employees), Mid-sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). Process Manufacturing includes establishments engaged in the type of manufacturing where a product is produced or transformed through mixing, chemical reactions, etc. Examples of process manufacturing would be refining crude oil into gasoline, extracting copper from ore, combining materials to make paint. Discrete Manufacturing includes establishments engaged in manufacturing of distinct items (items you can easily count, touch, see) such as a pencil, a light bulb, a telephone, a bicycle, a fuel pump, etc. Discrete as opposed to process manufacturing. The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2008 through 2013 and are broken out by Discrete and Process Manufacturing.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Education subscription includes market intelligence on IT: Outsourcing & 3rd party services expenditures on the education vertical by level. Compass Intelligence defines outsourcing & 3rd party services as services rendered by 3rd parties, including IT outsourcing companies. The education industry can be defined as a public or private institution/school delivering and providing coursework instruction for students ranging from pre-school to post graduation. The education industry includes privately owned instructional institutions, as well as schools funded by federal, state, and local grants and monies. K-12 includes educational institutions and schools, both private and public, for grades Kindergarten through 12th grade includes grade school, junior high or middle school and high school. Higher education includes educational institutions and schools, both private and public, for post-secondary education; as well as junior college, undergraduate education, and post graduate education at colleges and universities. The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the UK Business IT subscription includes market intelligence on business expenditures on the UK Business IT: Outsourcing & Hosted Services market by size of business. Compass Intelligence defines outsourcing & Hosted services as expenditures on services rendered by 3rd parties, including IT outsourcing companies. These services include, but are not limited to, managed and hosted services (from a provider other than a telecom operator), application development and integration and IT support/Help desk. Compass Intelligence defines IT as services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & Hosted services. Managed services include expenditures on network-based services that provide a network, application or computing capability to a client and are delivered on an on-going basis by a 3rd party for a recurring fee. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IT and Business Managed & Hosted Services subscription includes market intelligence on business expenditures on the IT: Outsourcing & 3rd Party Services market by size of business. Compass Intelligence defines outsourcing & 3rd party services as expenditures on services rendered by 3rd parties, including IT outsourcing companies. These services include, but are not limited to, managed and hosted services (from a provider other than a telecom operator), application development and integration and IT support/Help desk. Compass Intelligence defines IT as services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & Hosted services. Managed services include expenditures on network-based services that provide a network, application or computing capability to a client and are delivered on an on-going basis by a 3rd party for a recurring fee. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the China Business IT subscription includes market intelligence on business expenditures on the China Business IT: Outsourcing & Hosted Services market by size of business. Compass Intelligence defines outsourcing & Hosted services as expenditures on services rendered by 3rd parties, including IT outsourcing companies. These services include, but are not limited to, managed and hosted services (from a provider other than a telecom operator), application development and integration and IT support/Help desk. Compass Intelligence defines IT as services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & Hosted services. Managed services include expenditures on network-based services that provide a network, application or computing capability to a client and are delivered on an on-going basis by a 3rd party for a recurring fee. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Health Care subscription includes market intelligence on IT: Outsourcing expenditures for the Health Care vertical. Outsourcing & 3rd Party Services consists of expenditures on services rendered by 3rd parties, including IT outsourcing companies. These services include, but are not limited to, managed and hosted services (from a provider other than a telecom operator), application development and integration and IT support/Help desk.Managed services include those managed services delivered by Telecom and communications service providers. Health Care includes establishments primarily engaged in furnishing medical, surgical and other health services to persons. Establishments of associations or groups, such as Health Maintenance Organizations (HMOs), primarily engaged in providing medical or other health services to members are included. Insurance providers are included. Hospices are also included in health care. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Government subscription includes market intelligence on IT: Outsourcing & 3rd Party Services hardware expenditures for Federal Government. Outsourcing & 3rd Party Services consists of expenditures on services rendered by 3rd parties, including IT outsourcing companies.Managed services include those managed services delivered by Telecom and communications service providers. These services include, but are not limited to, managed and hosted services (from a provider other than a telecom operator), application development and integration and IT support/Help desk.  Compass Intelligence defines government as all establishments of the federal government, state governments, and local governments, which include county, municipal, township, school district, and special district governments.  Three criteria are used to distinguish independent governmental organizations from each other:  they must exist as an organized entity, possess a governmental character, such as having a high degree of responsibility to the public or the ability to levy taxes, and have substantial autonomy, including fiscal and administrative independence. Federal includes all civilian and defense agencies, departments, organizations, and offices of the US federal government. The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Manufacturing subscription includes market intelligence on IT: Outsourcing expenditures for the Manufacturing vertical. Outsourcing & 3rd Party Services consists of expenditures on services rendered by 3rd parties, including IT outsourcing companies. These services include, but are not limited to, managed and hosted services (from a provider other than a telecom operator), application development and integration and IT support/Help desk. Managed services include those managed services delivered by Telecom and communications service providers. Manufacturing includes establishments engaged in the mechanical or chemical transformation of materials or substances into new products. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Managed & Hosted Services, SMB Business, Small Business, Mid-Sized Business and Global SMB include market intelligence on Business IT: Outsourcing expenditures for small and mid-sized business. Compass Intelligence defines business IT outsourcing as expenditures on services rendered by 3rd parties, including IT outsourcing companies. Managed services include expenditures on network-based services that provide a network, application or computing capability to a client and are delivered on an on-going basis by a 3rd party for a recurring fee. Managed services include those managed services delivered by Telecom and communications service providers. Size of business includes: Small Business (5-99), Mid-Sized Business (100 to 999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Retail subscription includes market intelligence on IT: Outsourcing expenditures for the Retail Trade vertical. Outsourcing & 3rd Party Services consists of expenditures on services rendered by 3rd parties, including IT outsourcing companies. These services include, but are not limited to, managed and hosted services (from a provider other than a telecom operator), application development and integration and IT support/Help desk. Managed services include those managed services delivered by Telecom and communications service providers. Retail includes establishments engaged in retailing merchandise, generally without transformation, and rendering services incidental to the sale of merchandise. The retailing process is the final step in the distribution of merchandise; retailers are, therefore, organized to sell merchandise in small quantities to the general public. This sector comprises two main types of retailers: store and nonstore retailers. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market
 

This Excel-based Data-rich Deliverable (DRD) that is part of the FIRE and Business Managed & Hosted Services subscription includes market intelligence on IT: Outsourcing expenditures for the FIRE vertical. Outsourcing & 3rd Party Services consists of expenditures on services rendered by 3rd parties, including IT outsourcing companies. These services include, but are not limited to, managed and hosted services (from a provider other than a telecom operator), application development and integration and IT support/Help desk. Managed services include those managed services delivered by Telecom and communications service providers. Fire includes those firms or organizations involved in Finance, Insurance, and Real Estate businesses or services. Insurance includes property, casualty, health, life, and other insurance services.Real estate includes the sale of commercial and residential properties. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Managed & Hosting Services and Enterprise Business subscription includes market intelligence on business IT: Outsourcing & 3rd Party services expenditures for Enterprise Business. Managed services include expenditures on network-based services that provide a network, application or computing capability to a client and are delivered on an on-going basis by a 3rd party for a recurring fee. Compass Intelligence defines IT outsourcing as expenditures on services rendered by 3rd parties, including IT outsourcing companies. Managed services include those managed services delivered by Telecom and communications service providers. Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Construction subscription includes market intelligence on IT: Outsourcing & 3rd party services expenditures on the construction vertical. Compass Intelligence defines construction as establishments primarily engaged in construction work or services. Compass Intelligence defines outsourcing & 3rd party services as services rendered by 3rd parties, including IT outsourcing companies. Managed services include those managed services delivered by Telecom and communications service providers. The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Managed & Hosted Services and Mid-Sized Business subscription includes market intelligence on Business IT: Outsourcing expenditures for mid-sized business.  Compass Intelligence defines business IT outsourcing as expenditures on services rendered by 3rd parties, including IT outsourcing companies. Manages services include expenditures on network-based services that provide a network, application or computing capability to a client and are delivered on an on-going basis by a 3rd party for a recurring fee. Managed services include those managed services delivered by Telecom and communications service providers. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Managed & Hosted Services and Small Business subscription includes market intelligence on Business IT: Outsourcing expenditures for small business.  Compass Intelligence defines business IT outsourcing as expenditures on services rendered by 3rd parties, including IT outsourcing companies. Manages services include expenditures on network-based services that provide a network, application or computing capability to a client and are delivered on an on-going basis by a 3rd party for a recurring fee. Managed services include those managed services delivered by Telecom and communications service providers. Size of business includes Small Business (5-99 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Managed & Hosted Services and SOHO Business subscription includes market intelligence on Business IT: Outsourcing expenditures for SOHO business. Compass Intelligence defines business IT outsourcing as expenditures on services rendered by 3rd parties, including IT outsourcing companies. Manages services include expenditures on network-based services that provide a network, application or computing capability to a client and are delivered on an on-going basis by a 3rd party for a recurring fee. Managed services include those managed services delivered by Telecom and communications service providers. Size of business includes SOHO(1-4 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Public Safety and Business Managed and Hosted Services subscriptions includes market intelligence on expenditures for Public Safety by level. Compass Intelligence defines IT outsourcing as expenditures on services rendered by 3rd parties, including IT outsourcing companies. Public Safety includes all establishments of Law Enforcement, Fire, and EMS/other. The forecast includes applications spending on Public Safety from 2008 to 2013 broken out by Fire, Police, and EMTs.  Public Safety is a subset of state and local government, and includes fire, police (includes corrections), EMT, and other related-offices as it pertains to keeping the public safe and secure.  The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.