This iDRD (Insight-based Data-Rich Deliverable) is part of the Online Customer Experience Model and Business Telecom subscriptions. This 28-page report provides the findings of our 2H 2009 research on the Business Demand for Online Learning Tools by Size of Business and also includes expectations for IT spending in 2H 2009. Other topics of discussion include: Vendor Profiles, Priorities, Vendor Website Usage, Website Utilities and Ranking, and Online Learning and Preferences. The website utility rankings have been designed to provide a context to evaluate the usefulness and relevance of the top vendor websites (both Tech and non-tech vendors). Additionally, respondents were asked to rank both the entire website as well as the site for content not related to purchasing. Size of business includes: SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney.