This iDRD (Insight-based Data-Rich Deliverable) is part of the Small and Mid-Sized Business subscriptions. This 14-page report provides a detailed analysis of spending within the small and mid-sized business IT market today, including current converging market dynamics and budget priorities and expectations. Compass Intelligence surveyed small and mid-sized business IT decision-makers in Q1 2009. One of the key findings from Compass Intelligence’s latest survey is that due to a still struggling economy, access to more technology at lower cost, most notably cloud computing technologies that deliver infrastructure and services over the cloud, allowing companies on a tight budget to obtain necessary services without the capital expenditure are much sought after. The Expert Guide for this deliverable is Stephanie Atkinson.
 

This aDRD (Announcement-based Data-Rich Deliverable) is part of the Business IT, Business Managed & Hosted Services, and Small and Mid-Sized “middle-market” subscriptions. This 9-page announcement discusses AT&T and Intel’s announced regarding the launch of their remote PC tech support services to SMBs. This solution is launched under AT&T Tech Support 360 service, and is based on Intel's vPro technology. Tech Support 360 has received over 100,000 customer subscription in a year of its launch. The overall plan is to bring the power and cost savings of enhanced remote PC tech support to small and midsize businesses, offering them helpdesk capabilities more typically found in much larger enterprises. The Expert Guide for this DRD is Kneko Burney.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Business Wireless, Enterprise, and Mid Sized “middle market” Business subscriptions. This complimentary presentation provides detailed analysis of wireless opportunity and carrier market shares for wireless subscribers in US mid-sized and enterprise businesses. included are Compass Intelligence’s latest survey results regarding customer perception data regarding the top wireless providers in the US. Multiple forecasts regarding business wireless subscribers and carrier market shares are covered and analyzed. Business Wireless Subscribers include both Corporate Liable and discounted/Reimbursed Business subscribers (Company pays the bill). One of the key findings from Compass Intelligence’s latest survey is that despite the economic recession, wireless subscriptions continue to grow at a healthy rate. Wireless subscribers working for large and mid-sized companies (firms with more than 100 employees) comprise roughly 60% of the business wireless segment in 2009. Companies covered in this report include: AT&T, Sprint/Nextel, T-Mobile, and Verizon Wireless. The Expert Guide for this deliverable is Kneko Burney.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Business Wireless, Enterprise, and Mid Sized “middle market” Business subscriptions This 34-page report provides detailed analysis of wireless opportunity and carrier market shares for wireless subscribers in US mid-sized and enterprise businesses. included are Compass Intelligence’s latest survey results regarding customer perception data regarding the top wireless providers in the US. Multiple forecasts regarding business wireless subscribers and carrier market shares are covered and analyzed. Business Wireless Subscribers include both Corporate Liable and discounted/Reimbursed Business subscribers (Company pays the bill). One of the key findings from Compass Intelligence’s latest survey is that despite the economic recession, wireless subscriptions continue to grow at a healthy rate. Wireless subscribers working for large and mid-sized companies (firms with more than 100 employees) comprise roughly 60% of the business wireless segment in 2009. Companies covered in this report include: AT&T, Sprint/Nextel, T-Mobile, and Verizon Wireless. The Expert Guide for this deliverable is Kneko Burney.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Managed & Hosted Services and Mid-Sized Business subscription includes market intelligence on Mid-Sized Business Managed & Hosted Services expenditures by size of business. Managed services include expenditures on network-based services that provide a network, application or computing capability to a client and are delivered on an on-going basis by a 3rd party for a recurring fee. Managed services include those managed services delivered by Telecom and communications service providers. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP and Mid-Sized Business subscriptions includes market intelligence on business expenditures on Business IP services by size of business. Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet. This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP and Mid-Sized Business subscriptions includes market intelligence on business expenditures on Fractional T1 services by size of business. Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet. This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Compass Intelligence defines Fractional T1 services as services providing one or more channels of a T-1 service. A complete T-1 carrier contains 24 channels, each of which provides 64 Kbps. Most phone companies, however, also sell fractional T-1 lines, which provide less bandwidth but are also less expensive. Typically, fractional T-1 lines are sold in increments of 56 Kbps (the extra 8 Kbps per channel is used for data management). Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP and Mid-Sized Business subscriptiona includes market intelligence on business expenditures on T1 services by size of business. Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet. This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Compass Intelligence defines T1 services as services providing a dedicated phone connection supporting data rates of 1.544Mbits per second. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP and Mid-Sized Business subscriptions includes market intelligence on business expenditures on Fractional T3 services by size of business. Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet. This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Compass Intelligence defines Fractional T3 services as services that offer less than full T3 capacity. Increments of 3 Mbps are typically provided. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP and Mid-Sized Business subscriptions includes market intelligence on business expenditures on T3 services by size of business. Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet. This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Compass Intelligence defines T3 services as services providing a dedicated phone connection supporting data rates of about 43 Mbps. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP and Mid-Sized Business subscriptions includes market intelligence on business expenditures on Business Broadband services by size of business. Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet. This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Compass Intelligence defines broadband as DSL, satellite Internet, Cable modems and fixed wireless Internet services. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP and Mid-Sized Business subscriptions includes market intelligence on business expenditures on Dial-Up Internet Access services by size of business. Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet. This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Compass Intelligence defines broadband as DSL, satellite Internet, Cable modems and fixed wireless Internet services. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP and Mid-Sized Business subscriptions includes market intelligence on business expenditures on OC-X services by size of business. Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet. This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Compass Intelligence defines OC-X services as high-bandwidth transport services. These services are used primarily by very large companies and by IT/Telecom services providers, including smaller firms. Wireline data services include expenditures on for-fee data transport services over the public switched telephone network or an in-ground private data network (IP, ATM, frame relay etc.). Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP and Mid-Sized Business subscriptions includes market intelligence on business expenditures on VoIP Integrated Access Services (IAS) by size of business. Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet. This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Compass Intelligence defines VoIP integrated access services as all integrated access services over IP connections that provide both voice and data access over a single connection. This would include VoCable, VoDSL and Voice over Packet services. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP and Mid-Sized Business subscriptions includes market intelligence on business expenditures on TDM Integrated Access Services (IAS) by size of business. Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet. This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Compass Intelligence defines TDM integrated access services as services providing TDM voice over circuit-switched connections, such as Voice-over-Frame and channelized T1 lines. Wireline data services include expenditures on for-fee data transport services over the public switched telephone network or an in-ground private data network (IP, ATM, frame relay etc.). Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP and Mid-Sized Business subscriptions includes market intelligence on business expenditures on the Internet Protocol market by 9 distinct IP categories and by size of business. Compass Intelligence defines IP as services used to carry and/or connect to the Internet. This category includes Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business and Vertical Summary Add-Ons by Size of Business subscriptions includes market intelligence on Wireline Data expenditures for mid-sized business by vertical. Compass Intelligence defines wireline data as expenditures on for-fee data transport services over a wireless network, even when sessions are terminated on a wireline network. This category includes fixed wireless; satellite broadcast Internet services; wireless web services and private/proprietary wireless data network services, as well as one-time service-related charges such as equipment set up (not related to applications integration). This category does not include hosting fees for wireless-accessible applications, one-time applications integration or equipment rental. There are nine vertical markets included in this forecasting breakout: those include Mining, Construction, Manufacturing, TCU (Transportation/Communications/Utilities), Wholesale Trade, Retail Trade, Services, and Government. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on Wireline Data services expenditures for mid-sized business by size of business. Wireline data services include all data transport services and telco-provided managed services. IP and private line services are included in this category, as well as Frame Relay and ATM. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on Wireline Equipment expenditures for mid-sized business by size of business. Wireline Voice Equipment includes expenditures on premise equipment required for conducting voice calls. This category includes wireline handsets (both corded and cordless), headsets, Private Branch Exchange (PBX) systems and PBX-specific handsets, key systems and multi-line phones. This category does not include PC-based PBX systems or any other kinds of LAN telephony solutions. These products are considered data networking solutions. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on Wireless Voice Expenditures for mid-sized business by size of business. Wireless Voice Services (WLV) include expenditures on dial tone related services, where voice calls are delivered over a wireless network. This category includes per-minute charges, base charges in flat-rate plans and for-fee, value-added services related to wireless voice transport, i.e., voice-activated dialing, voicemail, call forwarding, call waiting, and caller ID. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on business telecom expenditures for mid-sized business. Compass Intelligence defines Telecom as services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on Wireless Data expenditures for mid-sized business by size of business. Wireless data services include expenditures on wireless data services, including wireless connection card services for laptops, and data content sent from wireless devices, such as text messages/SMS, wireless Web browsing, wireless video and picture mail. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on Wireless Equipment expenditures for mid-sized business by size of business. Wireless Equipment includes business expenditures on wireless devices, including handsets, smartphones, Blackberry devices and connection cards. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on Wireless Voice Expenditures for mid-sized business by vertical. Wireless Voice Services (WLV) include expenditures on dial tone related services, where voice calls are delivered over a wireless network. This category includes per-minute charges, base charges in flat-rate plans and for-fee, value-added services related to wireless voice transport, i.e., voice-activated dialing, voicemail, call forwarding, call waiting, and caller ID. Verticals include: Mining, Construction, TCU, Government, Retail, Services, FIRE, Manufacturing, Wholesale Trade and Retail. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on Network Hardware expenditures for mid-sized business. Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks. This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business and Vertical Summary Add-Ons by Size of Business subscriptions includes market intelligence on Network Hardware expenditures for mid-sized business by vertical. Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks. This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers. There are nine vertical markets included in this forecasting breakout: those include Mining, Construction, Manufacturing, TCU (Transportation/Communications/Utilities), Wholesale Trade, Retail Trade, Services, and Government. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on Wireless Voice Expenditures for mid-sized business by vertical. Wireless Voice Services (WLV) include expenditures on dial tone related services, where voice calls are delivered over a wireless network. This category includes per-minute charges, base charges in flat-rate plans and for-fee, value-added services related to wireless voice transport, i.e., voice-activated dialing, voicemail, call forwarding, call waiting, and caller ID. Verticals include: Mining, Construction, TCU, Government, Retail, Services, FIRE, Manufacturing, Wholesale Trade and Retail. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on telecom expenditures for mid-sized business by category. Telecom consists of business expenditures on telecom services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator. This category of IT spending also consists of business expenditures on wireline voice equipment, such as TDM PBXs and handsets, and wireless voice/mobile data equipment. Categories include: Wireline Voice, Wireline Data, Wireline Voice Equipment, Wireless Voice, Wireless Data and Wireless Equipment. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP, Global SMB, Small and Mid-sized business subscriptions includes market intelligence on revenues for the IP VPN market for small and mid-sized businesses. Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet. This category includes Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Compass Intelligence defines IP VPN as Virtual Private Network or a network that is constructed by using public wires (Public Internet) to connect nodes. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Applications, Global SMB, Small and Mid-sized business subscriptions includes market intelligence on Mobile Busisiness Applications expenditures for small and mid-sized businesses. Mobile Applications consist of business expenditures on mobile and wireless-based custom-coded and packaged applications, including productivity, Enterprise Resource Planning, Email, CRM and security applications. Hosted or rented applications do not fall in this category of IT spending, but are considered "Outsourcing & 3rd Party Services." Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Mid and Small Business subscriptions include market intelligence on Wireline Data Services expenditures by size of business. Compass Intelligence defines wireline data services as all data transport services and telco-provided managed services. IP and private line services are included in this category, as well as Frame Relay and ATM. Business telecom consists of business expenditures on telecom services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator. This category of IT spending also consists of business expenditures on wireline voice equipment, such as TDM PBXs and handsets, and wireless voice/mobile data equipment. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Small and Mid-Sized Business subscriptions include market intelligence on Wireline Voice expenditures by size of business. Wireline voice services include expenditures on dial tone related services, where voice calls are delivered over the public switched telephone network. This category includes local and long distance access charges, as well as “enhanced” services related to voice, such as voicemail, call forwarding, call waiting, caller ID, and Centrex. Size of business includes Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Small & Mid-sized Business and subscriptions include market intelligence on Wireline Equipment expenditures for small and Mid-size business by size of business. Wireline Voice Equipment includes expenditures on premise equipment required for conducting voice calls. This category includes wireline handsets (both corded and cordless), headsets, Private Branch Exchange (PBX) systems and PBX-specific handsets, key systems and multi-line phones. This category does not include PC-based PBX systems or any other kinds of LAN telephony solutions. These products are considered data networking solutions. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Small and Mid-Sized Business subscriptions include market intelligence on Wireless Voice Expenditures for small and mid-sized business by size of business. Wireless Voice Services (WLV) include expenditures on dial tone related services, where voice calls are delivered over a wireless network. This category includes per-minute charges, base charges in flat-rate plans and for-fee, value-added services related to wireless voice transport, i.e., voice-activated dialing, voicemail, call forwarding, call waiting, and caller ID. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Small and Mid-Sized Business subscriptions include market intelligence on Wireless Data expenditures for small and mid-size by size of business. Wireless data services include expenditures on wireless data services, including wireless connection card services for laptops, and data content sent from wireless devices, such as text messages/SMS, wireless Web browsing, wireless video and picture mail. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Small and Mid-Sized Business subscriptions include market intelligence on Wireless Equipment expenditures for small and mid-size business by size of business. Wireless Equipment includes business expenditures on wireless devices, including handsets, smartphones, Blackberry devices and connection cards. Size of business includes Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Networks, Global SMB, Small and Mid-Sized Business subscriptions include Network Hardware expenditures by category. Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks. This equipment includes the major categories of routers, LAN switches, modems, hubs, NICs, remote access servers, and "other". Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Small and Mid-sized business subscriptions includes market intelligence on Network Hardware: Hub expenditures for small and mid-sized businesses. Compass Intelligence defines hubs as a common connection point for devices in a network. Hubs are commonly used to connect segments of a LAN and contain multiple ports. Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks. This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers (RAS) and NICs. Other hardware includes cabling and LAN-related installation and design service, as well as on-going maintenance/monitoring/support services, where applicable. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Small and Mid-sized business subscriptions includes market intelligence on Network Hardware: LAN expenditures for small and mid-sized businesses. Compass Intelligence defines local area network equipment as equipment that filters and forwards packets between LAN segments. Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks. This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers (RAS) and NICs. Other hardware includes cabling and LAN-related installation and design service, as well as on-going maintenance/monitoring/support services, where applicable. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Small and Mid-sized business subscriptions includes market intelligence on Network Hardware: Modems expenditures for small and mid-sized businesses. Compass Intelligence defines modems as devices or programs that enable computers to transmit data over, for example, telephone or cable lines.Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks. This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers (RAS) and NICs. Other hardware includes cabling and LAN-related installation and design service, as well as on-going maintenance/monitoring/support services, where applicable. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Small and Mid-sized business subscriptions includes market intelligence on Network Hardware: NICs expenditures for small and mid-sized businesses. Compass Intelligence defines network interface cards as expansion boards that are inserted into computers, allowing those computers to be connected to a network. Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks. This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers (RAS) and NICs. Other hardware includes cabling and LAN-related installation and design service, as well as on-going maintenance/monitoring/support services, where applicable. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Small and Mid-sized Business subscriptions includes market intelligence on Network Hardware: "Other" expenditures for small and mid-sized businesses. Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks. This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers (RAS) and NICs. Other hardware includes cabling and LAN-related installation and design service, as well as on-going maintenance/monitoring/support services, where applicable. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Small and Mid-sized Business subscriptions includes market intelligence on Network Hardware: Router expenditures for small and mid-sized businesses. Compass Intelligence defines routers as devices that forward data packets along networks. Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks. This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers (RAS) and NICs. Other hardware includes cabling and LAN-related installation and design service, as well as on-going maintenance/monitoring/support services, where applicable. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Small and Mid-sized business subscriptions includes market intelligence on Network Hardware expenditures for small and mid-sized business. Compass Intelligence defines network hardware equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks. This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers (RAS) and NICs. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Small and Mid-sized subscriptions includes market intelligence on Network Hardware: RAS expenditures for small and mid-sized business. Compass Intelligence defines remote access servers as equipment that is dedicated to handling users that are not on a LAN but need remote access to it. The remote access server allows users to gain access to files and print services on the LAN from a remote location. Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks. This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers. Other hardware includes cabling and LAN-related installation and design service, as well as on-going maintenance/monitoring/support services, where applicable. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business subscription includes business demographics on Number of Firms for small and mid-sized businesses. Compass Intelligence defines Firms as a business entity, which may include 1 or more locations domestically or internationally. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business subscription includes business demographics on Number of Employees for small and mid-sized businesses. Compass Intelligence defines Employment as non-farm, full and part-time workers in the US, hourly and salaried, including Government workers. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes business demographics on Number of Firms for mid-sized businesses. Compass Intelligence defines Firms as a business entity, which may include 1 or more locations domestically or internationally. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes business demographics on Number of Firms for mid-sized businesses by vertical. Compass Intelligence defines Firms as a business entity, which may include 1 or more locations domestically or internationally. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Online Customer Experience Model as well as both the Small and Mid-Sized Business subscriptions. This 58-page report provides the findings of our Q1 2009 Online Experience Rankings for SMB portals. Topics of discussion include key strategies emerging in 2009, Vendor Profiles, the sell-thru partner angle and how SMBs can stand out and thrive in todays economic environment.  These rankings have been designed to provide a context to evaluate the “experience capabilities” of the top vendor websites (both Tech and non-tech vendors) with regard to Small and/or Mid-sized Business users.  The rankings have been designed to expose the strong points, as well as the weak points of each vendor’s capabilities.  Additionally, these rankings score the overall online experience, not just the buying experience and factors such as original content and learning materials are weighed just as heavily as the ability to buy or gain access to customer support online.  The report includes the rankings and key finds, profiles of the Top 10 ranked vendors.  Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes business demographics on Number of Employees for mid-sized businesses. Compass Intelligence defines Employment as non-farm, full and part-time workers in the US, hourly and salaried, including Government workers. Size of business includes Mid-Sized Business (100-999 employees).The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business, Small Business, Mid-Sized Business and Global SMB include market intelligence on business IT expenditures for small and mid-sized business by category and size. Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Applications market, SMB Business, Small Business, Mid-Sized Business and Global SMB include market intelligence on IT: Applications expenditures for small and mid-sized business. Compass Intelligence defines IT applications as expenditures on server and client-based custom-coded and packaged applications, including productivity, Enterprise Resource Planning and security applications. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business, Small Business, Mid-Sized Business and Global SMB include market intelligence on IT: Computer Hardware expenditures for small and mid-sized business. Compass Intelligence defines business IT computer hardware as expenditures on computing equipment, such as servers, PCs, laptops, storage solutions and peripherals. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business, Small Business, Mid-Sized Business and Global SMB include market intelligence on IT: Network Hardware expenditures for small and mid-sized business. Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks.This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Managed & Hosted Services, SMB Business, Small Business, Mid-Sized Business and Global SMB include market intelligence on Business IT: Outsourcing expenditures for small and mid-sized business. Compass Intelligence defines business IT outsourcing as expenditures on services rendered by 3rd parties, including IT outsourcing companies. Managed services include expenditures on network-based services that provide a network, application or computing capability to a client and are delivered on an on-going basis by a 3rd party for a recurring fee. Managed services include those managed services delivered by Telecom and communications service providers. Size of business includes: Small Business (5-99), Mid-Sized Business (100 to 999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business, Small Business, Mid-Sized Business and Global SMB include market intelligence on business IT: Personnel expenditures for small and mid-sized business. IT Personnel consists of expenditures on internal staffing, part-time and full-time, within a firm's IT department. This may include the salaries of non-technical staff, such as office managers, that are performing IT related duties in smaller companies. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business, Small Business, Mid-Sized Business and Global SMB include market intelligence on business IT expenditures for small and mid-sized business. Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business, Small Business, Mid-Sized Business and Global SMB include market intelligence on expenditures on the IT: Telecom market for small and mid-sized business. Compass Intelligence defines business IT as expenditures which consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. Compass Intelligence defines IT telecom as expenditures on telecom services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business, Small Business, Mid-Sized Business, Global SMB and Vertical Summary Add-Ons by Size of Business subscriptions include market intelligence on business IT expenditures for mid-sized business by vertical. Compass Intelligence defines IT expenditures as investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. There are nine vertical markets included in this forecasting breakout: those include Mining, Construction, Manufacturing, TCU (Transportation/Communications/Utilities), Wholesale Trade, Retail Trade, Services, and Government. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on business IT expenditures for mid-sized business by category. Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business and Applications Market subscriptions includes market intelligence on IT: Application expenditures for mid-sized business.  Compass Intelligence defines IT applications as expenditures on server and client-based custom-coded and packaged applications, including productivity, Enterprise Resource Planning and security applications.  Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized business subscription includes market intelligence on IT: Computer Hardware expenditures for mid-sized business. Compass Intelligence defines business IT computer hardware as expenditures on computing equipment, such as servers, PCs, laptops, storage solutions and peripherals. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on business IT expenditures for mid-sized business. Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on IT: Network Hardware expenditures for mid-sized business.  Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks.  This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers. Size of business includes Mid-Sized Business (100-999 employees).  The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Managed & Hosted Services and Mid-Sized Business subscription includes market intelligence on Business IT: Outsourcing expenditures for mid-sized business.  Compass Intelligence defines business IT outsourcing as expenditures on services rendered by 3rd parties, including IT outsourcing companies. Manages services include expenditures on network-based services that provide a network, application or computing capability to a client and are delivered on an on-going basis by a 3rd party for a recurring fee. Managed services include those managed services delivered by Telecom and communications service providers. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on business IT: Personnel expenditures for mid-sized business. IT Personnel consists of expenditures on internal staffing, part-time and full-time, within a firm's IT department.  This may include the salaries of non-technical staff, such as office managers, that are performing IT related duties in smaller companies. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on IT: Telecom expenditures for mid-sized business.  Compass Intelligence defines business IT as expenditures which consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications.  Compass Intelligence defines IT telecom as expenditures on telecom services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business and Vertical Summary Add-Ons by Size of Business subscriptions includes market intelligence on business IT expenditures for mid-sized business by vertical.  Compass Intelligence defines IT expenditures as investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services.   There are nine vertical markets included in this forecasting breakout: those include Mining, Construction, Manufacturing, TCU (Transportation/Communications/Utilities), Wholesale Trade, Retail Trade, Services, and Government. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney.  Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This aDRD (Announcement-based Data-Rich Deliverable) is part of the Business Managed & Hosted Services, Competitive Profiles, Global SMB, Small and Mid-Sized Business subscriptions.  This 7-page announcement discusses Microsoft and Vodafone’s recent announcement of their joint venture to offer online collaboration and communication services such as Microsoft Exchange, Microsoft SharePoint, Microsoft Office Communications and Microsoft Office Live Meeting for business customers. This new service is aimed at the SMB market and at enabling clients to concentrate on their core business functions by outsourcing non-critical activities. Managed services expenditures consist of network-based services that provide a network, application or computing capability to a client and are delivered on and on-going basis by a 3rd party for a recurring fee. Managed services include those managed services delivered by Telecom and communications service providers. The Expert Guide for this report is Kneko Burney.

 

 

This aDRD (Announcement-based Data-Rich Deliverable) is part of the Mid-sized Business subscriptions and competitive profiles subscriptions.  This 9-page report discusses and analyzes AT&T's recent announcement that it has selected Oracle to deliver its product subscription based PeopleSoft solution on AT&T’s Synaptic Hosting platform, targeted at mid-sized companies. Included in this report is a forecast of U US Mid-Sized Business IT Expenditures (US$x1000), 2007-2012 as well as some perspective on how this new service will benefit mid-sized businesses. The Expert Guide for this report is Kneko Burney.
 

This aDRD is part of the Business Wireless and Small Business subscriptions, including the SMB and Global SMB subscription services.  This 8-page announcement report discusses the Verizon Business launch of the Verizon Wireless Business Connection Program targeted at the small business market.  Compass Intelligence defines small businesses as a business enterprise with 5 to 99 employees across all locations.  Business wireless includes expenditures on dial tone related services, where voice calls and data are delivered over a wireless network.   Forecasts include 5-year expenditures with annual growth rates. The expert guide for this announcement report is Kneko Burney.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP, Global SMB, Small and Mid-sized business subscriptions includes market intelligence on revenues for the IP VPN market for small and mid-sized businesses. Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet.  This category includes Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Compass Intelligence defines IP VPN as Virtual Private Network or a network that is constructed by using public wires (Public Internet) to connect nodes. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees).  The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Networks, Global SMB, Small and Mid-sized subscriptions includes market intelligence on Network Hardware: RAS expenditures for small and mid-sized business.  Compass Intelligence defines remote access servers as equipment that is dedicated to handling users that are not on a LAN but need remote access to it. The remote access server allows users to gain access to files and print services on the LAN from a remote location. Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks.  This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers. Other hardware includes cabling and LAN-related installation and design service, as well as on-going maintenance/monitoring/support services, where applicable. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees).  The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Networks, Global SMB, Small and Mid-sized business subscriptions includes market intelligence on Network Hardware expenditures for small and mid-sized business.  Compass Intelligence defines network hardware equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks. This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers (RAS) and NICs. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees).  The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Networks, Global SMB, Small and Mid-sized Business subscriptions includes market intelligence on Network Hardware: Router expenditures for small and mid-sized businesses.  Compass Intelligence defines routers as devices that forward data packets along networks. Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks.  This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers (RAS) and NICs. Other hardware includes cabling and LAN-related installation and design service, as well as on-going maintenance/monitoring/support services, where applicable. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees).  The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Networks, Global SMB, Small and Mid-sized Business subscriptions includes market intelligence on Network Hardware: "Other" expenditures for small and mid-sized businesses.  Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks.  This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers (RAS) and NICs. Other hardware includes cabling and LAN-related installation and design service, as well as on-going maintenance/monitoring/support services, where applicable. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees).  The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Networks, Global SMB, Small and Mid-sized business subscriptions includes market intelligence on Network Hardware: NICs expenditures for small and mid-sized businesses.  Compass Intelligence defines network interface cards as expansion boards that are inserted into computers, allowing those computers to be connected to a network. Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks.  This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers (RAS) and NICs. Other hardware includes cabling and LAN-related installation and design service, as well as on-going maintenance/monitoring/support services, where applicable. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees).  The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Networks, Global SMB, Small and Mid-sized business subscriptions includes market intelligence on Network Hardware: Modems expenditures for small and mid-sized businesses.  Compass Intelligence defines modems as devices or programs that enable computers to transmit data over, for example, telephone or cable lines.Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks.  This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers (RAS) and NICs. Other hardware includes cabling and LAN-related installation and design service, as well as on-going maintenance/monitoring/support services, where applicable. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees).  The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Networks, Global SMB, Small and Mid-sized business subscriptions includes market intelligence on Network Hardware: LAN expenditures for small and mid-sized businesses.  Compass Intelligence defines local area network equipment as equipment that filters and forwards packets between LAN segments. Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks.  This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers (RAS) and NICs. Other hardware includes cabling and LAN-related installation and design service, as well as on-going maintenance/monitoring/support services, where applicable. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees).  The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Networks, Global SMB, Small and Mid-sized business subscriptions includes market intelligence on Network Hardware: Hub expenditures for small and mid-sized businesses.  Compass Intelligence defines hubs as a common connection point for devices in a network. Hubs are commonly used to connect segments of a LAN and contain multiple ports. Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks.  This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers (RAS) and NICs. Other hardware includes cabling and LAN-related installation and design service, as well as on-going maintenance/monitoring/support services, where applicable. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees).  The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Applications, Global SMB, Small and Mid-sized business subscriptions includes market intelligence on Mobile Busisiness Applications expenditures for small and mid-sized businesses.  Mobile Applications consist of business expenditures on mobile and wireless-based custom-coded and packaged applications, including productivity, Enterprise Resource Planning, Email, CRM and security applications.  Hosted or rented applications do not fall in this category of IT spending, but are considered "Outsourcing & 3rd Party Services." Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees).  The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP, Global SMB, Small and Mid-sized business subscriptions includes market intelligence on IP: Business TDM Integrated Access Services (IAS) expenditures for small and mid-sized businesses. Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet.  This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Compass Intelligence defines TDM integrated access services as services providing TDM voice over circuit-switched connections, such as Voice-over-Frame and channelized T1 lines. Wireline data services include expenditures on for-fee data transport services over the public switched telephone network or an in-ground private data network (IP, ATM, frame relay etc.). Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees).  The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP, Global SMB, Small and Mid-sized business subscriptions includes market intelligence on IP: Business VoIP Integrated Access Services (IAS)  expenditures for small and mid-sized businesses. Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet.  This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Compass Intelligence defines VoIP integrated access services as all integrated access services over IP connections that provide both voice and data access over a single connection.  This would include VoCable, VoDSL and Voice over Packet services. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees).  The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP subscription includes market intelligence on business expenditures on the Internet Protocol market by size of business.  Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet.  This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Size of business includes Small Business (5-99 employees) and Mid-Sized Business (100-999 employees).  The Expert Guide for this deliverable is Kneko Burney.  Forecasts are from 2007 through 2012 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Telecom, Global SMB, Mid and Small Business subscriptions include market intelligence on Wireline Data Services expenditures by size of business.  Compass Intelligence defines wireline data services as all data transport services and telco-provided managed services.  IP and private line services are included in this category, as well as Frame Relay and ATM. Business telecom consists of business expenditures on telecom services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator.  This category of IT spending also consists of business expenditures on wireline voice equipment, such as TDM PBXs and handsets, and wireless voice/mobile data equipment. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees).  The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB Small & Mid-sized Business and Business Telecom subscription includes market intelligence on Wireline Equipment expenditures for small and Mid-size business by size of business. Wireline Voice Equipment includes expenditures on premise equipment required for conducting voice calls. This category includes wireline handsets (both corded and cordless), headsets, Private Branch Exchange (PBX) systems and PBX-specific handsets, key systems and multi-line phones.  This category does not include PC-based PBX systems or any other kinds of LAN telephony solutions.  These products are considered data networking solutions. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Telecom, Global SMB, Small and Mid-Sized Business subscriptions include market intelligence on Wireless Voice Expenditures for small and mid-sized business by size of business. Wireless Voice Services (WLV) include expenditures on dial tone related services, where voice calls are delivered over a wireless network.  This category includes per-minute charges, base charges in flat-rate plans and for-fee, value-added services related to wireless voice transport, i.e., voice-activated dialing, voicemail, call forwarding, call waiting, and caller ID. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Telecom, Global SMB, Small and Mid-Sized Business subscriptions include market intelligence on Wireless Data expenditures for small and mid-size by size of business. Wireless data services include expenditures on wireless data services, including wireless connection card services for laptops, and data content sent from wireless devices, such as text messages/SMS, wireless Web browsing, wireless video and picture mail. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Telecom, Global SMB, Small and Mid-Sized Business subscriptions include market intelligence on Wireless Equipment expenditures for small and mid-size business by size of business. Wireless Equipment includes business expenditures on wireless devices, including handsets, smartphones, Blackberry devices and connection cards. Size of business includes Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Telecom, Global SMB, Small and Mid-Sized Business subscriptions include market intelligence on Wireline Voice expenditures by size of business. Wireline voice services include expenditures on dial tone related services, where voice calls are delivered over the public switched telephone network.  This category includes local and long distance access charges, as well as “enhanced” services related to voice, such as voicemail, call forwarding, call waiting, caller ID, and Centrex. Size of business includes Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP, Global SMB, Small & Mid-Sized Business subscriptions include market intelligence on business expenditures on Fractional T1 services by size of business.  Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet.  This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Compass Intelligence defines Fractional T1 services as services providing one or more channels of a T-1 service. A complete T-1 carrier contains 24 channels, each of which provides 64 Kbps. Most phone companies, however, also sell fractional T-1 lines, which provide less bandwidth but are also less expensive. Typically, fractional T-1 lines are sold in increments of 56 Kbps (the extra 8 Kbps per channel is used for data management). Size of business includes Small & Mid-Sized Business.  The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP, Global SMB, Small & Mid-Sized Business subscriptions include market intelligence on business expenditures on T1 services by size of business.  Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet.  This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Compass Intelligence defines T1 services as services providing a dedicated phone connection supporting data rates of 1.544Mbits per second. Size of business includes Small (5-99 employees) & Mid-Sized Business (100-999 employees).  The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP, Global SMB, Small & Mid-Sized Business subscriptions include market intelligence on business expenditures on Business Broadband services by size of business.  Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet.  This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Compass Intelligence defines broadband as DSL, satellite Internet, Cable modems and fixed wireless Internet services. . Size of business includes Small ( 5-99 employees) & Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP, Global SMB, Small & Mid-Sized Business subscriptions include market intelligence on revenues on the IP Centrex/Hosted Centrex market by size of business. IP Central Office Exchange Service consists of IP telephony solutions where Centrex service is offered to customers who transmit voice signals to the network as packetized streams usually across a broadband access connection. Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet.  This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Size of business includes  Small Business (5-99 employees) and Mid-Sized Business (100-999 employees).  The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP, Global SMB, Small & Mid-Sized Business subscriptions include market intelligence on business expenditures on Dial-Up Internet Access services by size of business.  Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet.  This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Compass Intelligence defines broadband as DSL, satellite Internet, Cable modems and fixed wireless Internet services. Size of business includes Small ( 5-99 employees) & Mid-Sized Business ( 100-999 employess).  The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rate, as well as percentage of total market.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Online Customer Experience Model as well as both the Small and Mid-Sized Business subscriptions. This 12-page report provides an executive summary of Compass Intelligence’s findings of our 2008 Online Experience Rankings for SMB portals.  These rankings have been designed to provide a context to evaluate the “experience capabilities” of the top vendor websites (both Tech and non-tech vendors) with regard to Small and/or Mid-sized Business users.  The rankings have been designed to expose the strong points, as well as the weak points of each vendor’s capabilities.  Additionally, these rankings score the overall online experience, not just the buying experience and factors such as original content and learning materials are weighed just as heavily as the ability to buy or gain access to customer support online.  The report includes the rankings and key finds, profiles of the Top 10 ranked vendors and primary research from more than 540 Small and Mid-sized Business decision-makers in the US.  Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on Network Hardware expenditures for mid-sized business.  Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks.  This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes business demographics on Number of Firms for mid-sized businesses. Compass Intelligence defines Firms as a business entity, which may include 1 or more locations domestically or internationally. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.

 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Customer Experience Model as well as both the Small and Mid-Sized Business subscriptions. This 71-page report provides the findings of our 2008 Online Experience Rankings for SMB portals.  These rankings have been designed to provide a context to evaluate the “experience capabilities” of the top vendor websites (both Tech and non-tech vendors) with regard to Small and/or Mid-sized Business users.  The rankings have been designed to expose the strong points, as well as the weak points of each vendor’s capabilities.  Additionally, these rankings score the overall online experience, not just the buying experience and factors such as original content and learning materials are weighed just as heavily as the ability to buy or gain access to customer support online.  The report includes the rankings and key finds, profiles of the Top 10 ranked vendors and primary research from more than 540 Small and Mid-sized Business decision-makers in the US.  Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney.
 

This aDRD (Announcement-based Data-Rich Deliverable) is part of the Business Networks, Business IT, Competitive Profiles, SMB, Small, and Mid-sized Busines subscriptions.  This 7-page announcement discusses Alcatel Lucent’s recent launch of its OmniSwitch 6400 series of Gigabit Ethernet switches to cater to the voice and data networking demands of small and mid-sized businesses. Also included is a forecast for US Small & Mid-Sized Business Network Hardware Expenditures, 2007-2012. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this DRD is Kneko Burney.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business and Vertical Summary Add-Ons by Size of Business subscriptions includes market intelligence on business IT expenditures for mid-sized business by vertical.  Compass Intelligence defines IT expenditures as investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services.   There are nine vertical markets included in this forecasting breakout: those include Mining, Construction, Manufacturing, TCU (Transportation/Communications/Utilities), Wholesale Trade, Retail Trade, Services, and Government. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney.  Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business and Vertical Summary Add-Ons by Size of Business subscriptions includes market intelligence on business telecom expenditures for mid-sized business by vertical.  Compass Intelligence defines Telecom as services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator.  There are nine vertical markets included in this forecasting breakout: those include Mining, Construction, Manufacturing, TCU (Transportation/Communications/Utilities), Wholesale Trade, Retail Trade, Services, and Government. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business and Vertical Summary Add-Ons by Size of Business subscriptions includes market intelligence on Wireline Data expenditures for mid-sized business by vertical.  Compass Intelligence defines wireline data as expenditures on for-fee data transport services over a wireless network, even when sessions are terminated on a wireline network.  This category includes fixed wireless; satellite broadcast Internet services; wireless web services and private/proprietary wireless data network services, as well as one-time service-related charges such as equipment set up (not related to applications integration).  This category does not include hosting fees for wireless-accessible applications, one-time applications integration or equipment rental. There are nine vertical markets included in this forecasting breakout: those include Mining, Construction, Manufacturing, TCU (Transportation/Communications/Utilities), Wholesale Trade, Retail Trade, Services, and Government. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney.  Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on Wireless Voice Expenditures for mid-sized business by vertical. Wireless Voice Services (WLV) include expenditures on dial tone related services, where voice calls are delivered over a wireless network.  This category includes per-minute charges, base charges in flat-rate plans and for-fee, value-added services related to wireless voice transport, i.e., voice-activated dialing, voicemail, call forwarding, call waiting, and caller ID.  Verticals include: Mining, Construction, TCU, Government, Retail, Services, FIRE, Manufacturing, Wholesale Trade and Retail. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2007 through 2012 and include annual growth rate, as well as percentage of total market.
      

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business and Vertical Summary Add-Ons by Size of Business subscriptions includes market intelligence on Network Hardware expenditures for mid-sized business by vertical.  Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks.  This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers.  There are nine vertical markets included in this forecasting breakout: those include Mining, Construction, Manufacturing, TCU (Transportation/Communications/Utilities), Wholesale Trade, Retail Trade, Services, and Government. Size of business includes Mid-Sized Business (100-999 employees).  The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.

 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Business IT, SOHO Business, Small Business, Mid-Sized Business, SMB and Enterprise Business subscriptions. This 21-page report discusses and analyzes new challenges and opportunities in US business ICT spending and evaluates them by category and by size of business.   Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firms IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees) and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.

 

 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Mid-Sized Business and SMB subscriptions. This 22-page report discusses and analyzes new challenges and opportunities in US business ICT spending and evaluates them by category and by Mid-Sized businesses.   Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firms IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes: Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on business telecom expenditures for mid-sized business.  Compass Intelligence defines Telecom as services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on telecom expenditures for mid-sized business by category.  Telecom consists of business expenditures on telecom services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator.  This category of IT spending also consists of business expenditures on wireline voice equipment, such as TDM PBXs and handsets, and wireless voice/mobile data equipment. Categories include: Wireline Voice, Wireline Data, Wireline Voice Equipment, Wireless Voice, Wireless Data and Wireless Equipment. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on Wireline Data services expenditures for mid-sized business by size of business. Wireline data services include all data transport services and telco-provided managed services.  IP and private line services are included in this category, as well as Frame Relay and ATM. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on Wireline Equipment expenditures for mid-sized business by size of business. Wireline Voice Equipment includes expenditures on premise equipment required for conducting voice calls. This category includes wireline handsets (both corded and cordless), headsets, Private Branch Exchange (PBX) systems and PBX-specific handsets, key systems and multi-line phones.  This category does not include PC-based PBX systems or any other kinds of LAN telephony solutions.  These products are considered data networking solutions. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on Wireless Voice Expenditures for mid-sized business by size of business. Wireless Voice Services (WLV) include expenditures on dial tone related services, where voice calls are delivered over a wireless network.  This category includes per-minute charges, base charges in flat-rate plans and for-fee, value-added services related to wireless voice transport, i.e., voice-activated dialing, voicemail, call forwarding, call waiting, and caller ID. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on Wireless Data expenditures for mid-sized business by size of business. Wireless data services include expenditures on wireless data services, including wireless connection card services for laptops, and data content sent from wireless devices, such as text messages/SMS, wireless Web browsing, wireless video and picture mail. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on Wireless Equipment expenditures for mid-sized business by size of business. Wireless Equipment includes business expenditures on wireless devices, including handsets, smartphones, Blackberry devices and connection cards. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rate, as well as percentage of total market.

 

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on Wireless Voice Expenditures for mid-sized business by vertical. Wireless Voice Services (WLV) include expenditures on dial tone related services, where voice calls are delivered over a wireless network.  This category includes per-minute charges, base charges in flat-rate plans and for-fee, value-added services related to wireless voice transport, i.e., voice-activated dialing, voicemail, call forwarding, call waiting, and caller ID.  Verticals include: Mining, Construction, TCU, Government, Retail, Services, FIRE, Manufacturing, Wholesale Trade and Retail.  Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2007 through 2012 and include annual growth rate, as well as percentage of total market.

 

This aDRD (Announcement-based Data-Rich Deliverable) is part of the Business Applications, Mid-Sized Business, and SMB subscriptions.  This 6-page report discusses and analyzes AT&T's recent announcement that it has selected Ramco Systems to deliver its product Ramco OnDemand ERP in the Software-as-a-Service (SaaS) format to mid-market (mid-sized) businesses in the North American market. Included in this report is a forecast of U.S. Business Application Expenditures by Size of Business 2007-2012, as well as some perspective on how this new service will benefit mid-sized businesses.  The Expert Guide for this report is Kneko Burney.
 

This aDRD (Announcement-based Data-Rich Deliverable) is part of the Business IT, Mid-sized and Enterprise Business subscriptions.  This 6-page report discusses and analyzes Verizon Business Solutions recent launch of the FortiGate UTM platform, an all-in-one security device to help companies address complex security challenges. This is the third such launch this year for Verizon which also offers inputs on blending the solution in the customer architecture. Included in this report is a forecast of U.S. Mid-Sized Business Network Hardware Expenditures 2007-2012, as well as some perspective on how this new service offering will benefit enterprise and mid-sized businesses. The Expert Guide for this report is Kneko Burney.

 

 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Customer Experience Model as well as both the Small and Mid-Sized Business subscriptions. This 59-page report provides the findings of our 2008 Online Experience Rankings for SMB portals.  These rankings have been designed to provide a context to evaluate the “experience capabilities” of 40 websites (both Tech and non-tech vendors) with regard to Small and/or Mid-sized Business users.  The rankings have been designed to expose the strong points, as well as the weak points of each vendor’s capabilities.  Additionally, these rankings score the overall online experience, not just the buying experience and factors such as original content and learning materials are weighed just as heavily as the ability to buy or gain access to customer support online.  The report includes the rankings and key finds, profiles of the Top 10 ranked vendors and primary research from more than 540 Small and Mid-sized Business decision-makers in the US.  Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business and Applications Market subscriptions includes market intelligence on IT: Applications expenditures for small and mid-sized business.  Compass Intelligence defines IT applications as expenditures on server and client-based custom-coded and packaged applications, including productivity, Enterprise Resource Planning and security applications. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business subscription includes market intelligence on IT: Computer Hardware expenditures for small and mid-sized business.  Compass Intelligence defines business IT computer hardware as expenditures on computing equipment, such as servers, PCs, laptops, storage solutions and peripherals. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business subscription includes market intelligence on IT: Network Hardware expenditures for small and mid-sized business.  Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks.�This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Managed & Hosted Services and SMB Business subscription includes market intelligence on Business IT: Outsourcing expenditures for small and mid-sized business.  Compass Intelligence defines business IT outsourcing as expenditures on services rendered by 3rd parties, including IT outsourcing companies. Managed services include expenditures on network-based services that provide a network, application or computing capability to a client and are delivered on an on-going basis by a 3rd party for a recurring fee. Size of business includes: Small Business (5-99), Mid-Sized Business (100 to 999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business subscription includes market intelligence on business IT: Personnel expenditures for small and mid-sized business. IT Personnel consists of expenditures on internal staffing, part-time and full-time, within a firm's IT department.  This may include the salaries of non-technical staff, such as office managers, that are performing IT related duties in smaller companies. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business subscription includes market intelligence on business IT expenditures for small and mid-sized business.  Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services.  Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business subscription includes market intelligence on expenditures on the IT: Telecom market for small and mid-sized business.  Compass Intelligence defines business IT as expenditures which consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications.  Compass Intelligence defines IT telecom as expenditures on telecom services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business subscription includes market intelligence on business IT expenditures for small and mid-sized business by category. Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes business demographics on Number of Employees for mid-sized businesses. Compass Intelligence defines Employment as non-farm, full and part-time workers in the US, hourly and salaried, including Government workers. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes business demographics on Number of Firms for mid-sized businesses. Compass Intelligence defines Firms as a business entity, which may include 1 or more locations domestically or internationally. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on IT: Telecom expenditures for mid-sized business.  Compass Intelligence defines business IT as expenditures which consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications.  Compass Intelligence defines IT telecom as expenditures on telecom services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on IT: Network Hardware expenditures for mid-sized business.  Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks.  This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers. Size of business includes Mid-Sized Business (100-999 employees).  The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on business IT expenditures for mid-sized business. Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized business subscription includes market intelligence on IT: Computer Hardware expenditures for mid-sized business.  Compass Intelligence defines business IT computer hardware as expenditures on computing equipment, such as servers, PCs, laptops, storage solutions and peripherals. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business and Applications Market subscriptions includes market intelligence on IT: Application expenditures for mid-sized business.  Compass Intelligence defines IT applications as expenditures on server and client-based custom-coded and packaged applications, including productivity, Enterprise Resource Planning and security applications.  Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Managed & Hosted Services and Mid-Sized Business subscription includes market intelligence on Business IT: Outsourcing expenditures for mid-sized business.  Compass Intelligence defines business IT outsourcing as expenditures on services rendered by 3rd parties, including IT outsourcing companies. Manages services include expenditures on network-based services that provide a network, application or computing capability to a client and are delivered on an on-going basis by a 3rd party for a recurring fee. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on business IT: Personnel expenditures for mid-sized business. IT Personnel consists of expenditures on internal staffing, part-time and full-time, within a firm's IT department.  This may include the salaries of non-technical staff, such as office managers, that are performing IT related duties in smaller companies. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on business IT expenditures for mid-sized business by category. Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2007 through 2012 and include annual growth rates, as well as percentage of total market.

 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Business IT and all five Sizes of Business subscriptions (SOHO, Small, Mid-Sized, SMB, and Enterprise). This 16-page report discusses the economic impact on IT spending and specifically, the principle factors driving the current economic slowdown taking place. Also included in this insight are several forecasts for business IT related spending. Forecast are from 2007 through 2012 and include annual growth rate. Compass Intelligence defines IT as services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services.  Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees).  The Expert Guide for this deliverable is Kneko Burney.

 

This aDRD (Announcement-Based Data Rich Deliverable) is part of the Business IP,  Competitive Profiles and Small Business and Mid-Sized Business subscriptions.  This 10-page announcement discusses AT&T’s newly announced Business in a Box which integrates voice and data services using VOIP technology. This new service is targeted at small and midsize businesses and branch offices of large businesses that have between 5-50 employees. Included in this announcement is a forecast of US Business VoIP Expenditures from 2006 to 2011, as well as a discussion on what this may mean to the market.  Please note this forecast is in billions. Business IP includes services used to carry and/or connect to the Internet.  This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. VoIP Integrated Access includes all integrated access services over IP connections that provide both voice and data access over a single connection.  This would include VoCable, VoDSL and Voice over Packet services. The Expert Guide for this deliverable is Kneko Burney
 

This aDRD (Announcement Data-Rich Deliverable) is part of the Business IP, and Small and Mid-Sized Business Markets subscriptions.  This announcement discusses and analyzes Verizon's announcement to now offer high-speed FiOS internet service for SMBs. This new symmetrical upload and download broadband service is designed to improve value and be used as a tool for data-intensive small businesses. Business IP includes services used to carry and/or connect to the Internet.  This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Stephanie Atkinson.

 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Mid-Sized Business and Customer Experience Model subscriptions. This insight is part of a series of reports that will explore online customer experience among US businesses of various sizes and assesses how web-based tools compare to more traditional resources. Mid-sized business consists of a business entity with 100 to 999 employees across all locations. Also discussed and analyzed is the impact web services have on customers in terms of important selection criteria, ease of use, web utilities across providers, the influence on perceptions, most useful and relevant sites, unmet customer services needs, and the factors regarding purchasing decisions. This data and insight focuses on the Mid-Sized size segment or those with 100 to 999 employees. The Expert Guide for this deliverable is Kneko Burney.

 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Mid-Sized Business and Customer Experience Model subscriptions. This insight, based on a survey completed in the 2^nd quarter of 2007, discusses and analyzes the importance of branding in the Mid-Sized business market, specifically the difference between brand reach and brand preference. Mid-sized business consists of a business entity with 100 to 999 employees across all locations.  In addition, responses from 1000+ IT decision-makers provide both direct and in-direct factors that have an impact on customer perceptions of satisfaction, including touch-points, best/worst practices, influencers and perceptions, “perception altering” events, and service quality and customer service.  This insight focuses on survey responses by IT decision-makers in the Mid-Sized size segment or those with 100 to 999 employees. The Expert Guide for this deliverable is Kneko Burney.
 

This iDRD (Insight-based  Data-Rich Deliverable) is part of the Business IT and all four Sizes of Business subscriptions (SOHO, Small, Mid-Sized, and Enterprise).  This 12-page report discusses the top trends occurring in the Business Computer Hardware and Software industry, specifically the top business software suites and the top PC manufacturers.  Included in this insight is a forecast for business computer hardware spending from 2006 to 2011.  Computer hardware consists of business expenditures on computing equipment, such as servers, PCs, laptops, storage solutions and peripherals.  The Expert Guide for this insight is Kneko Burney.
 

This iDRD is part of the Small and Mid-Sized Business subscription.  This iDRD discuss the importance of differentiating between Small Businesses and Medium Business, especially when preparing marketing programs.  In addition, this iDRD includes an ICT spending figure for 2007 for the US, France, Germany, and the UK.  For the purposed of this iDRD, Small businesses are firms with 10 to 49 employees, while Medium businesses are those with 50 to 249 employees.  SMBs are those with 10 to 249 employees.  The Expert Guide for this iDRD is Kneko Burney.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Customer Experience Model as well as both the Small and Mid-Sized Business subscriptions. This report provides the findings of our Online Experience Rankings for SMB portals.  These rankings have been designed to provide a context to evaluate the “experience capabilities” of 40 websites (both Tech and non-tech vendors) with regard to Small and/or Mid-sized Business users.  The rankings have been designed to expose the strong points, as well as the weak points of each vendor’s capabilities.  Additionally, these rankings score the overall online experience, not just the buying experience and factors such as original content and learning materials are weighed just as heavily as the ability to buy or gain access to customer support online.  The report includes the rankings and key finds, profiles of the Top 10 ranked vendors and primary research from more than 540 Small and Mid-sized Business decision-makers in the US.  Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney.
 

This aDRD (Announcement Data-Rich Deliverable) is part of the Business Telecom, Mid-sized business, and Enterprise business markets and subscriptions.  This insight discusses and analyzes AT&T’s new integrated wireline and wireless services for Mid-sized and Enterprise businesses.  Business Telecom consists of business expenditures on telecom services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by telecom operators.  This category of IT spending also consists of business expenditures on wireline voice equipment, such as TDM PBXs and handsets, and wireless voice/mobile data equipment.  The Mid-sized business segment includes business enterprises with 100 to 999 employees across all locations, while the Enterprise segment includes businesses with 1,000 or more employees across all locations.  Forecasts are from 2006 through 2011 and include annual growth rate, as well as percentage of total market.  The Expert Guide for this DRD is Kneko Burney.
 

This aDRD (Announcement Data-Rich Deliverable) is part of the Business Managed and Hosted Services, Small and Mid-sized Business (SMB)  and Competitive Profiles markets and subscriptions.  This insight discusses and analyzes the introduction of the Cisco Smart Business Communications System, a fully integrated communications system for small and mid-sized businesses.  The SMB segment includes business enterprises with 5 to 999 employees across all locations.  This segment consists of two distinct markets: the Small Business Market (firms with 5 to 99 employees) and the Mid-sized Business market (firms with 100 to 999 employees).  Forecasts are from 2006 through 2011 and include annual growth rate, as well as percentage of total market.  The Expert Guide for this DRD is Kneko Burney.

 

This aDRD (Announcement Data-Rich Deliverable) is part of the Business Managed and Hosted Services, the Small and Mid-sized Business (SMB) markets and subscriptions and the Competitive Profiles subscription.  This insight discusses and analyzes the launch of Cisco Smart Care Service, a network support service designed for small and mid-sized businesses.  Business managed services includes expenditures on network-based services that provide a network, application or computing capability to a client and are delivered on an on-going basis by a 3rd party for a recurring fee.  The SMB segment includes business enterprises with 5 to 999 employees across all locations.  This segment consists of two distinct markets: the Small Business Market (firms with 5 to 99 employees) and the Mid-sized Business market (firms with 100 to 999 employees).  Forecasts are from 2006 through 2011 and include annual growth rate, as well as percentage of total market.  The Expert Guide for this DRD is Kneko Burney.

 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Business Networks and Small and Mid-Sized Business markets and subscriptions.  This insight discusses and analyzes Cisco’s strategy regarding the Small Business market, including its acquisition of WebEx.  Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks.  This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers.  Small Businesses are those firms with 5 to 99 employees.  Forecasts are from 2006 through 2011 and include annual growth rate.  The Expert Guide for this DRD is Kneko Burney.

 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Business IT, Business Telecom, and Small and Mid-Sized Business (SMB) markets and subscriptions.  This insight discusses and analyzes the factors fueling ICT spending growth in the SMB market.  In addition, this publication explores key aspects of mid-sized business ICT spending, including networking and outsourcing expenditures.  Business IT Expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services.  Business Telecom consists of business expenditures on telecom services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by telecom operators.  This category of IT spending also consists of business expenditures on wireline voice equipment, such as TDM PBXs and handsets, and wireless voice/mobile data equipment.  The SMB market includes enterprises with 5 to 999 employees.  Forecasts are from 2006 through 2011 and include annual growth rate.  The Expert Guide for this DRD is Kneko Burney.

 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Business IT, Business Telecom, European Business Market and Small and Mid-Sized Business (SMB) markets and subscriptions.  This insight discusses and analyzes the role that small and mid-sized enterprises (SMEs) play in the European economy, and includes thoughts on ICT spending trends for SMEs in Germany, France, the United Kingdom, and the Netherlands.  Business IT Expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services.  Business Telecom consists of business expenditures on telecom services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by telecom operators.  This category of IT spending also consists of business expenditures on wireline voice equipment, such as TDM PBXs and handsets, and wireless voice/mobile data equipment.  The SME market includes business enterprises with fewer than 250 employees, specifically a business housed in Europe.  Forecasts are from 2006 through 2011 and include annual growth rate.  The Expert Guide for this DRD is Kneko Burney.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business and Applications Market subscriptions includes market intelligence on IT: Application expenditures for mid-sized business.  Compass Intelligence defines IT applications as expenditures on server and client-based custom-coded and packaged applications, including productivity, Enterprise Resource Planning and security applications.  Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Managed & Hosted Services and Mid-Sized Business subscription includes market intelligence on Business IT: Outsourcing expenditures for mid-sized business.  Compass Intelligence defines business IT outsourcing as expenditures on services rendered by 3rd parties, including IT outsourcing companies. Manages services include expenditures on network-based services that provide a network, application or computing capability to a client and are delivered on an on-going basis by a 3rd party for a recurring fee. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business and Vertical Summary Add-Ons by Size of Business subscriptions includes market intelligence on Network Hardware expenditures for mid-sized business by vertical.  Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks.  This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers.  There are nine vertical markets included in this forecasting breakout: those include Mining, Construction, Manufacturing, TCU (Transportation/Communications/Utilities), Wholesale Trade, Retail Trade, Services, and Government. Size of business includes Mid-Sized Business (100-999 employees).  The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on Wireless Voice Expenditures for mid-sized business by vertical. Wireless Voice Services (WLV) include expenditures on dial tone related services, where voice calls are delivered over a wireless network.  This category includes per-minute charges, base charges in flat-rate plans and for-fee, value-added services related to wireless voice transport, i.e., voice-activated dialing, voicemail, call forwarding, call waiting, and caller ID.  Verticals include: Mining, Construction, TCU, Government, Retail, Services, FIRE, Manufacturing, Wholesale Trade and Retail. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2006 through 2011 and include annual growth rate, as well as percentage of total market.
      

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business and Vertical Summary Add-Ons by Size of Business subscriptions includes market intelligence on business IT expenditures for mid-sized business by vertical.  Compass Intelligence defines IT expenditures as investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services.   There are nine vertical markets included in this forecasting breakout: those include Mining, Construction, Manufacturing, TCU (Transportation/Communications/Utilities), Wholesale Trade, Retail Trade, Services, and Government. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney.  Forecasts are from 2006 through 2011 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on IT: Telecom expenditures for mid-sized business.  Compass Intelligence defines business IT as expenditures which consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications.  Compass Intelligence defines IT telecom as expenditures on telecom services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on business IT: Personnel expenditures for mid-sized business. IT Personnel consists of expenditures on internal staffing, part-time and full-time, within a firm's IT department.  This may include the salaries of non-technical staff, such as office managers, that are performing IT related duties in smaller companies. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on IT: Network Hardware expenditures for mid-sized business.  Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks.  This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers. Size of business includes Mid-Sized Business (100-999 employees).  The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on business IT expenditures for mid-sized business. Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized business subscription includes market intelligence on IT: Computer Hardware expenditures for mid-sized business.  Compass Intelligence defines business IT computer hardware as expenditures on computing equipment, such as servers, PCs, laptops, storage solutions and peripherals. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on business IT expenditures for mid-sized business by category. Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on Wireless Voice Expenditures for mid-sized business by vertical. Wireless Voice Services (WLV) include expenditures on dial tone related services, where voice calls are delivered over a wireless network.  This category includes per-minute charges, base charges in flat-rate plans and for-fee, value-added services related to wireless voice transport, i.e., voice-activated dialing, voicemail, call forwarding, call waiting, and caller ID.  Verticals include: Mining, Construction, TCU, Government, Retail, Services, FIRE, Manufacturing, Wholesale Trade and Retail.  Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2006 through 2011 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business and Vertical Summary Add-Ons by Size of Business subscriptions includes market intelligence on business telecom expenditures for mid-sized business by vertical.  Compass Intelligence defines Telecom as services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator.  There are nine vertical markets included in this forecasting breakout: those include Mining, Construction, Manufacturing, TCU (Transportation/Communications/Utilities), Wholesale Trade, Retail Trade, Services, and Government. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on Wireless Equipment expenditures for mid-sized business by size of business. Wireless Equipment includes business expenditures on wireless devices, including handsets, smartphones, Blackberry devices and connection cards. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on business telecom expenditures for mid-sized business.  Compass Intelligence defines Telecom as services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on Wireless Data expenditures for mid-sized business by size of business. Wireless data services include expenditures on wireless data services, including wireless connection card services for laptops, and data content sent from wireless devices, such as text messages/SMS, wireless Web browsing, wireless video and picture mail. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on Wireless Voice Expenditures for mid-sized business by size of business. Wireless Voice Services (WLV) include expenditures on dial tone related services, where voice calls are delivered over a wireless network.  This category includes per-minute charges, base charges in flat-rate plans and for-fee, value-added services related to wireless voice transport, i.e., voice-activated dialing, voicemail, call forwarding, call waiting, and caller ID. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on Wireline Equipment expenditures for mid-sized business by size of business. Wireline Voice Equipment includes expenditures on premise equipment required for conducting voice calls. This category includes wireline handsets (both corded and cordless), headsets, Private Branch Exchange (PBX) systems and PBX-specific handsets, key systems and multi-line phones.  This category does not include PC-based PBX systems or any other kinds of LAN telephony solutions.  These products are considered data networking solutions. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on Wireline Data services expenditures for mid-sized business by size of business. Wireline data services include all data transport services and telco-provided managed services.  IP and private line services are included in this category, as well as Frame Relay and ATM. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on telecom expenditures for mid-sized business by category.  Telecom consists of business expenditures on telecom services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator.  This category of IT spending also consists of business expenditures on wireline voice equipment, such as TDM PBXs and handsets, and wireless voice/mobile data equipment. Categories include: Wireline Voice, Wireline Data, Wireline Voice Equipment, Wireless Voice, Wireless Data and Wireless Equipment. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business and Vertical Summary Add-Ons by Size of Business subscriptions includes market intelligence on Wireline Data expenditures for mid-sized business by vertical.  Compass Intelligence defines wireline data as expenditures on for-fee data transport services over a wireless network, even when sessions are terminated on a wireline network.  This category includes fixed wireless; satellite broadcast Internet services; wireless web services and private/proprietary wireless data network services, as well as one-time service-related charges such as equipment set up (not related to applications integration).  This category does not include hosting fees for wireless-accessible applications, one-time applications integration or equipment rental. There are nine vertical markets included in this forecasting breakout: those include Mining, Construction, Manufacturing, TCU (Transportation/Communications/Utilities), Wholesale Trade, Retail Trade, Services, and Government. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney.  Forecasts are from 2006 through 2011 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes business demographics on Number of Firms for mid-sized businesses. Compass Intelligence defines Firms as a business entity, which may include 1 or more locations domestically or internationally. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes business demographics on Number of Employees for mid-sized businesses. Compass Intelligence defines Employment as non-farm, full and part-time workers in the US, hourly and salaried, including Government workers. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business subscription includes business demographics on Number of Firms for small and mid-sized businesses. Compass Intelligence defines Firms as a business entity, which may include 1 or more locations domestically or internationally. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business subscription includes business demographics on Number of Employees for small and mid-sized businesses. Compass Intelligence defines Employment as non-farm, full and part-time workers in the US, hourly and salaried, including Government workers. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business subscription includes market intelligence on business IT expenditures for small and mid-sized business by category. Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business subscription includes market intelligence on IT: Computer Hardware expenditures for small and mid-sized business.  Compass Intelligence defines business IT computer hardware as expenditures on computing equipment, such as servers, PCs, laptops, storage solutions and peripherals. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business subscription includes market intelligence on IT: Network Hardware expenditures for small and mid-sized business.  Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks.  This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business subscription includes market intelligence on business IT: Personnel expenditures for small and mid-sized business. IT Personnel consists of expenditures on internal staffing, part-time and full-time, within a firm's IT department.  This may include the salaries of non-technical staff, such as office managers, that are performing IT related duties in smaller companies. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB as well as the Small and Mid-Sized Business subscriptions includes market intelligence on business IT expenditures for small and mid-sized business.  Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services.  Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business subscription includes market intelligence on expenditures on the IT: Telecom market for small and mid-sized business.  Compass Intelligence defines business IT as expenditures which consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications.  Compass Intelligence defines IT telecom as expenditures on telecom services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2006 through 2011 and include annual growth rates, as well as percentage of total market.

 

This aDRD (Announcement Data-Rich Deliverable) is part of the Small and Mid-Sized Business (SMB) market and subscription as well as the Business Telecom subscription.  This announcement discusses and analyzes cable companies’ strategies to target the SMB market, as addressed at the Society of Cable Telecommunications Engineer’s second annual Business Services Symposium.  The SMB market includes businesses with 5 to 999 employees.  Forecasts are from 2005 through 2010 and include annual growth rate.  The Expert Guide for this aDRD is Kneko Burney. 
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on Wireless Voice Expenditures for mid-sized business by vertical. Wireless Voice Services (WLV) include expenditures on dial tone related services, where voice calls are delivered over a wireless network.  This category includes per-minute charges, base charges in flat-rate plans and for-fee, value-added services related to wireless voice transport, i.e., voice-activated dialing, voicemail, call forwarding, call waiting, and caller ID.  Verticals include: Mining, Construction, TCU, Government, Retail, Services, FIRE, Manufacturing, Wholesale Trade and Retail. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2005 through 2010 and include annual growth rate, as well as percentage of total market.
      

 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Small and Mid-Sized Business (SMB) markets, European Business Market and  Multi-National Corporations subscriptions. This insight discusses and analyzes the online marketing strategies of five leading companies in the SMB market, including IBM, Microsoft, Cisco, American Express, and Belgacom. SMB includes all businesses with 5 to 999 employees. The Expert Guide for this DRD is Kneko Burney.

 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Small and Mid-Sized Business (SMB) markets, European Business Market and  Multi-National Corporations subscriptions.  This insight discusses and analyzes SMB marketing strategies.  Included in this report are estimates regarding IT spending in several countries including the US, UK, and China.  IT includes spending on all information technology, communications, and telecom services and equipment.  The Expert Guide for this DRD is Kneko Burney.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Small and Mid-Sized Business (SMB) markets, European Business Market, and Multi-National Corporations subscriptions.  This insight discusses and analyzes strategies involved in targeting the SMB market segment in the US and in multiple countries in Asia and Europe.  Included in this report are estimates regarding the number of SMBs, number of employees, and ICT spending in several countries.  The Expert Guide for this DRD is Kneko Burney.

 

 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Mid-Sized Business and SMB subscription.  This insight discusses and analyzes the unique characteristics of the mid-sized business market, as well as marketing and channel strategies specific to this segment.  Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees).  The Expert Guide for this DRD is Kneko Burney.

 

This iDRD (Insight-based Data-Rich Deliverable) is part of the SOHO, Small, Mid-Sized, and Enterprise Business subscription.  Discussion analysis and data in this report comes from primary research that was conducted in early 2006.  This report takes a look at “preferred vendors” within the wireless market in the US evaluated by size of business according to a survey of 1600+ wireless business decision-makers. Business wireless includes both wireless voice and data services, as well as wireless equipment.  Wireless voice includes dial tone related services, where voice calls are delivered over a wireless network.  This category includes per-minute charges, base charges in flat-rate plans and for-fee, value-added services related to wireless voice transport, i.e., voice-activated dialing, voicemail, call forwarding, call waiting, and caller ID.  Wireless data includes expenditures on for-fee data transport services over a wireless network, even when sessions are terminated on a wireline network.  This category includes fixed wireless; satellite broadcast Internet services; wireless Web services and private/proprietary wireless data network services, as well as one-time service-related charges such as equipment set up (not related to applications integration).  This category does not include hosting fees for wireless-accessible applications, one-time applications integration or equipment rental. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney.
 

This aDRD (Announcement Data Rich Deliverable) is part of the Business Wireless and Small & Mid-Sized Business subscription and falls within the Wireless Equipment market. This announcement discusses blackberry wireless service in terms of the Enterprise Server Express, solution's cost, features, penetration and analyzes overall equipment expenditures in the wireless marketplace by size of business.  Wireless voice services consist of expenditures on dial tone related services, where voice calls are delivered over a wireless network.  This category includes per-minute charges, base charges in flat-rate plans and for-fee, value-added services related to wireless voice transport, i.e., voice-activated dialing, voicemail, call forwarding, call waiting, and caller ID.  Compass Intelligence defines wireless equipment as wireless devices, including handsets, smartphones, Blackberry devices and connection cards. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees) and Mid-Sized Business (100-999 employees).  The Expert Guide for this deliverable is Stephanie Atkinson.

 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Business Telecom, Competitive Profiles and Small to Mid-Sized Business subscriptions. This insight discusses and examines AT&T's Dense Wave Division Multiplexing (DWDM) Solution for small to medium businesses and what the market really is for this service. US small and mid-sized business telecom expenditures for 2005-2010 also included. Business telecom consists of business expenditures on telecom services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator.  This category of IT spending also consists of business expenditures on wireline voice equipment, such as TDM PBXs and handsets, and wireless voice/mobile data equipment. Size of business includes Small Business (5-99 employees) & Mid-Sized Business (100-999 employees).  The Expert Guide for this deliverable is Kneko Burney.

 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Mid-Sized Business subscription and falls within the Business Telecom by category and size market.  This insight discusses and analyzes mid-sized business telecom spending from 2005 to 2010 by mid-sized businesses on wireline voice, data, and voice equipment, and wireless voice, data, and equipment. Also included are the top telecom trends occurring within the mid-sized US business market today.  Compass Intelligence defines Telecom as services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator.  This category of spending also consists of business expenditures on wireline voice equipment, such as TDM PBXs and handsets, and wireless voice/mobile data equipment. Size of business includes Mid-Sized Business (100-999 employees).  The Expert Guide for this deliverable is Stephanie Atkinson.  Forecasts are from 2005 through 2010 and include annual growth rates, as well as percentage of total market.

 

 

This aDRD (Announcement Data Rich Deliverable) is part of the Business Wireless and Mid-Sized Business subscription. This announcement discusses several vendor announcements regarding timetables for commercial products and services based on CMDA2000 1xEV-DO. Compass Intelligence defines wireless equipment as wireless devices, including handsets, smartphones, Blackberry devices and connection cards. Business wireless includes both wireless voice and data services, as well as wireless equipment.  Wireless voice includes dial tone related services, where voice calls are delivered over a wireless network.  This category includes per-minute charges, base charges in flat-rate plans and for-fee, value-added services related to wireless voice transport, i.e., voice-activated dialing, voicemail, call forwarding, call waiting, and caller ID.  Wireless data includes expenditures on for-fee data transport services over a wireless network, even when sessions are terminated on a wireline network.  This category includes fixed wireless; satellite broadcast Internet services; wireless Web services and private/proprietary wireless data network services, as well as one-time service-related charges such as equipment set up (not related to applications integration).  This category does not include hosting fees for wireless-accessible applications, one-time applications integration or equipment rental. Mid-Sized Business (100-999 employees).  The Expert Guide for this deliverable is Stephanie Atkinson.

 

This aDRD (Announcement Data-Rich Deliverable) is part of the Business IP, Competitive Profiles, Mid-Sized Business and Enterprise Business subscriptions.  This announcement discusses and analyzes AT&T's partnership with Avaya on business networking and how customers will benefit through this alliance. Compass intelligence defines business IP as services used to carry and/or connect to the Internet.  This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Mid-Sized Business (100-999 employees) and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on Network Hardware expenditures for mid-sized business.  Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks.  This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2005 through 2010 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes business demographics on Number of Employees for mid-sized businesses. Compass Intelligence defines Employment as non-farm, full and part-time workers in the US, hourly and salaried, including Government workers. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2005 through 2010 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes business demographics on Number of Firms for mid-sized businesses. Compass Intelligence defines Firms as a business entity, which may include 1 or more locations domestically or internationally. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2005 through 2010 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business and Vertical Summary Add-Ons by Size of Business subscriptions includes market intelligence on Wireline Data expenditures for mid-sized business by vertical.  Compass Intelligence defines wireline data as expenditures on for-fee data transport services over a wireless network, even when sessions are terminated on a wireline network.  This category includes fixed wireless; satellite broadcast Internet services; wireless web services and private/proprietary wireless data network services, as well as one-time service-related charges such as equipment set up (not related to applications integration).  This category does not include hosting fees for wireless-accessible applications, one-time applications integration or equipment rental. There are nine vertical markets included in this forecasting breakout: those include Mining, Construction, Manufacturing, TCU (Transportation/Communications/Utilities), Wholesale Trade, Retail Trade, Services, and Government. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney.  Forecasts are from 2005 through 2010 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business and Vertical Summary Add-Ons by Size of Business subscriptions includes market intelligence on business telecom expenditures for mid-sized business by vertical.  Compass Intelligence defines Telecom as services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator.  There are nine vertical markets included in this forecasting breakout: those include Mining, Construction, Manufacturing, TCU (Transportation/Communications/Utilities), Wholesale Trade, Retail Trade, Services, and Government. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2005 through 2010 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business subscription includes market intelligence on Wireless Voice Expenditures for mid-sized business by size of business. Wireless Voice Services (WLV) include expenditures on dial tone related services, where voice calls are delivered over a wireless network.  This category includes per-minute charges, base charges in flat-rate plans and for-fee, value-added services related to wireless voice transport, i.e., voice-activated dialing, voicemail, call forwarding, call waiting, and caller ID. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2005 through 2010 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business and Vertical Summary Add-Ons by Size of Business subscriptions includes market intelligence on business IT expenditures for mid-sized business by vertical.  Compass Intelligence defines IT expenditures as investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services.   There are nine vertical markets included in this forecasting breakout: those include Mining, Construction, Manufacturing, TCU (Transportation/Communications/Utilities), Wholesale Trade, Retail Trade, Services, and Government. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney.  Forecasts are from 2005 through 2010 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business and Vertical Summary Add-Ons by Size of Business subscriptions includes market intelligence on Network Hardware expenditures for mid-sized business by vertical.  Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks.  This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers.  There are nine vertical markets included in this forecasting breakout: those include Mining, Construction, Manufacturing, TCU (Transportation/Communications/Utilities), Wholesale Trade, Retail Trade, Services, and Government. Size of business includes Mid-Sized Business (100-999 employees).  The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2005 through 2010 and include annual growth rates, as well as percentage of total market.