This aDRD (Article-based Data-Rich Deliverable) is part of the Connected Worlds, Business Wireless, and Business IT subscriptions. This article includes brief insights and commentary regarding what 2012 holds in store for HP and the tablet PC space. The author of this article is James Brehm.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Business IT, Business Wireless, and Emerging Technology Trends subscriptions. This 16-page report provides market insights on how tablet PCs are impacting vertical markets from a business and personal standpoint . This report also includes survey stats on familiarity and interests in tablets, buying behavior over the next 12 months and trends & observations in the market. Computer Hardware consists of business expenditures on computing equipment, such as servers, PCs, laptops, storage solutions and peripherals. The Expert Guide for this deliverable is Stephanie Atkinson.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IT subscription includes market intelligence on business expenditures on the IT: Personnel market by size of business. Compass Intelligence defines IT personnel as expenditures on internal staffing, part-time and full-time, within a firm's IT department. This may include the salaries of non-technical staff, such as office managers, that are performing IT related duties in smaller companies. Compass Intelligence defines IT as services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IT subscription includes market intelligence on business expenditures on the IT market by category and size of business. Compass Intelligence defines IT as services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market.
 

Applications is one of the largest, and fastest increasing, categories of IT spending in the US Business market. From powering new processes, to connecting existing applications together, application services are becoming an integral part of business processes. This Excel-based Data-rich Deliverable (DRD) explores the market for application services across different sizes of businesses, including SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IT subscription includes market intelligence on business expenditures for the IT market by size of business. Compass Intelligence defines IT as services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes: SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees).  The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IT subscription includes market intelligence on business expenditures on the IT: Computer Hardware market by size of business. Compass Intelligence defines computer hardware as computing equipment, such as servers, PCs, laptops, storage solutions and peripherals. Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firms IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IT and Business Networks subscriptions includes market intelligence on business expenditures on the IT: Network Hardware market by size of business. Compass Intelligence defines network hardware as equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks. Compass Intelligence defines IT as services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market.
 

Outsourced services are a strong area of spending growth, driven partially by the availability of hosted and managed services. Systems integrators and infrastructure providers, like IBM, Microsoft and Cisco, are aggressively making the move from equipment to hosted and managed services, suggesting that this market will continue to develop and further ripen over the coming years. This Excel-based Data-rich Deliverable (DRD) is part of the Business IT and Business Managed & Hosted Services subscription and includes market intelligence on business expenditures on Outsourcing & 3rd Party Services market by size of business. Compass Intelligence defines outsourcing & 3rd party services as expenditures on services rendered by 3rd parties, including IT outsourcing companies. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IT subscription includes market intelligence on business expenditures on the IT: Telecom market by size of business. Compass Intelligence defines telecom as services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator. This category of IT spending also consists of business expenditures on wireline voice equipment, such as TDM PBXs and handsets, and wireless voice/mobile data equipment. Compass Intelligence defines IT as services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IT subscription includes market intelligence on business expenditures on the IT: Telecom market by size of business. Compass Intelligence defines telecom as services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator. This category of IT spending also consists of business expenditures on wireline voice equipment, such as TDM PBXs and handsets, and wireless voice/mobile data equipment. Compass Intelligence defines IT as services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IT, Business Telecom, and Business Voice subscription includes market intelligence on Business Wireline Voice Equipment expenditures by size of business. Compass Intelligence defines business wireline voice equipment as premise equipment required for conducting voice calls. Business telecom consists of business expenditures on telecom services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator. This category of IT spending also consists of business expenditures on wireline voice equipment, such as TDM PBXs and handsets, and wireless voice/mobile data equipment. Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firms IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market.
 

Outsourced services are a strong area of spending growth, driven partially by the availability of hosted and managed services. Systems integrators and infrastructure providers, like IBM, Microsoft and Cisco, are aggressively making the move from equipment to hosted and managed services, suggesting that this market will continue to develop and further ripen over the coming years. This Excel-based Data-rich Deliverable (DRD) is part of the Business IT and Business Managed & Hosted Services subscription and includes market intelligence on business expenditures on Outsourcing & 3rd Party Services market by size of business. Compass Intelligence defines outsourcing & 3rd party services as expenditures on services rendered by 3rd parties, including IT outsourcing companies. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market. This is an On-Demand Market report. In an effort to provide our customers with the most current forecast and trending data available, once ordered, this report will be generated and made available to the client within 24 hours.
 

Applications is one of the largest, and fastest increasing, categories of IT spending in the US Business market. From powering new processes, to connecting existing applications together, application services are becoming an integral part of business processes. This Excel-based Data-rich Deliverable (DRD) explores the market for application services across different sizes of businesses, including SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market. This is an On-Demand Market report. In an effort to provide our customers with the most current forecast and trending data available, once ordered, this report will be generated and made available to the client within 24 hours.

 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Health Care subscription and falls under the IT market. This 15-page report looks at EMR and EHR Trends in healthcare, as well as stimulus funding and how technology is transforming healthcare in America. The market for electronic health record technology will present several opportunities, and these opportunities and drivers are also covered. The Health Care vertical includes establishments primarily engaged in furnishing medical, surgical, and other health services to persons. Establishments of associations or groups, such as Health Maintenance Organizations (HMOs), primarily engaged in providing medical or other health services to members are included. Insurance providers and hospices are also included in health care. The Expert Guide for this deliverable is Stephanie Atkinson.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Managed & Hosted, Business Applications, Business Telecom and Business IT subscriptions. This deliverable covers Compass Intelligence’s latest web-based primary research study, using an opt-in panel of consumers and business decision-makers. A random sample of 10K+ mobile phone users (18+ years old, employed) that was balanced across vertical industry. Qualified respondents were further surveyed regarding mobile device type, mobile phone usage, purchasing plans for mobile devices, employment status, size of business and vertical industry. Survey conducted in Nov. 2009. Topics covered include: Network Utilities, Compute-aaS, Mobile Apps, SaaS, and SaaS Applications. Size of business includes: SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney.
 

This aDRD (Announcement-based Data-Rich Deliverable) is part of the Business IT, Business Managed & Hosted Services, and Small and Mid-Sized “middle-market” subscriptions. This 9-page announcement discusses AT&T and Intel’s announced regarding the launch of their remote PC tech support services to SMBs. This solution is launched under AT&T Tech Support 360 service, and is based on Intel's vPro technology. Tech Support 360 has received over 100,000 customer subscription in a year of its launch. The overall plan is to bring the power and cost savings of enhanced remote PC tech support to small and midsize businesses, offering them helpdesk capabilities more typically found in much larger enterprises. The Expert Guide for this DRD is Kneko Burney.
 

This aDRD (Announcement-based Data-Rich Deliverable) is part of the Business Applications, Business IT, Business Managed & Hosted Services and Enterprise Business subscriptions. This 8-page announcement discusses Verizon Wireless’ announcement regarding the launch of their managed mobility service, which features: inventory and expense management, logistics, mobile device management, mobile security and application management. Verizon has partnered with Quickcomm for the telecom expense management and device logistics components and Sybase for mobile device management and mobile security components. All modules barring application management are ready for launch in US as well as 19 European countries. Verizon’s foray into the managed mobility space was long overdue for the company renowned to be among the topmost in terms of customer service in the mobility domain. The Expert Guide for this DRD is Kneko Burney.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Business IT and SOHO Business subscriptions This 14-page report provides a detailed analysis of the top IT trends in the Small Office Home Office market, including current converging market dynamics and budget priorities and expectations. Compass Intelligence surveyed SOHO Business IT decision-makers (617 in Q4 2008 and 425 in Q1 2009) One of the key findings from Compass Intelligence’s latest survey is that the powerful combination of outsourcing, the telecommunications infrastructure to allow partners to collaborate, cloud-based applications to give SOHO businesses access to high-end features, and advanced low-cost VoIP-based telephony, has created a whole new marketplace. The Expert Guide for this deliverable is Kneko Burney.
 

This aDRD (Announcement-based Data-Rich Deliverable) is part of the Enterprise, Business Applications, Business IT, and Professional Services subscriptions. This 6-page announcement discusses the IBM and SPSS Inc. recent announcement that the two companies have entered into a definitive merger agreement for IBM to acquire SPSS, a publicly-held company headquartered in Chicago. The acquisition, which is expected to close later in the second half of 2009 is expected to further expand IBM's Information on Demand (IOD) software portfolio and business analytics capabilities, including the range of offerings available through IBM's recently-announced Business Analytics and Optimization Consulting organization and network of Analytics Solution Centers. The acquisition is also expected to strengthen IBM's Information Agenda initiative, which helps companies turn information into a strategic asset. The Expert Guide for this DRD is Kneko Burney.
 

This aDRD (Announcement-based Data-Rich Deliverable) is part of the Business Applications, Business IT, Business Telecom, Government, Healthcare, and Federal Government subscriptions. This 6-page announcement discusses Verizon Businesses announced winning of a potential 245 million dollar Washington Interagency Telecommunications System (WITS 3) contract that deals with provisioning of voice, data and collaboration services to the U.S. Department of Health and Human Services (HHS) through the year 2015. The contract covers the National Capital Region. Also included in this report is a forecast on U.S. Federal Government IT Expenditures, as well as US Department of Health and Human Services IT Expenditures. The Expert Guide for this DRD is Stephanie Atkinson.
 

This Excel-based DRD (Data Rich Deliverable) is part of the Business IT and Applications subscription. This deliverable includes market forecasts on RFID revenues in the US categorized by hardware, software, and services. Market forecasts are from 2007-2012 and include annual growth rates. RFID or radio frequency identification is a collection technology that uses electronic tags for storing data. The tag is made up of an RFID chip attached to an antenna. Transmitting in the kilohertz, megahertz and gigahertz ranges, tags may be battery-powered or derive their power from the RF waves coming from the reader. RFID tags do not require line of sight and can be embedded within packages. Hardware includes Tags, Readers, Chips, Antennas, Servers, and other equipment. Software includes software, middleware, and applications. Services include implementation, integration, and other services related to RFID deployment, installation, and maintenance. The Expert Guide for this deliverable is Stephanie Atkinson.
 

This Excel-based DRD (Data Rich Deliverable) is part of the Business IT and Applications subscription. This deliverable includes market forecasts on RFID revenues in the US across vertical industries. Market forecasts are from 2007-2012 and include annual growth rates. RFID or radio frequency identification is a collection technology that uses electronic tags for storing data. The tag is made up of an RFID chip attached to an antenna. Transmitting in the kilohertz, megahertz and gigahertz ranges, tags may be battery-powered or derive their power from the RF waves coming from the reader. RFID tags do not require line of sight and can be embedded within packages. Vertical markets include Mining, Construction, Government, Services, FIRE (Finance, Insurance, and Real Estate), Manufacturing, Retail Trade, Wholesale and TCU (Telecommunications and Utilities). The Expert Guide for this deliverable is Stephanie Atkinson.
 

This aDRD (Announcement-based Data-Rich Deliverable) is part of the Business Applications, Business IT, Competitive Profiles and Enterprise Business subscriptions. This 7-page report discusses and analyzes Oracle Corporation’s acquisition of Sun Microsystems. The acquisition provides Oracle with the ownership of Sun’s extensive enterprise class-hardware and multi-dimensional software portfolio. It is expected that the IT industry will blossom due to this combining of best-in-class enterprise software and mission-critical computing systems. The Expert Guide for this report is Kneko Burney.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IT subscription includes market intelligence on business expenditures on the IT market by category and size of business. Compass Intelligence defines IT as services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IT subscription includes market intelligence on business expenditures on the IT: Computer Hardware market by size of business. Compass Intelligence defines computer hardware as computing equipment, such as servers, PCs, laptops, storage solutions and peripherals. Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firms IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IT and Business Networks subscriptions includes market intelligence on business expenditures on the IT: Network Hardware market by size of business. Compass Intelligence defines network hardware as equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks. Compass Intelligence defines IT as services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IT subscription includes market intelligence on business expenditures on the IT: Personnel market by size of business. Compass Intelligence defines IT personnel as expenditures on internal staffing, part-time and full-time, within a firm's IT department. This may include the salaries of non-technical staff, such as office managers, that are performing IT related duties in smaller companies. Compass Intelligence defines IT as services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IT subscription includes market intelligence on business expenditures on the IT: Telecom market by size of business. Compass Intelligence defines telecom as services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator. This category of IT spending also consists of business expenditures on wireline voice equipment, such as TDM PBXs and handsets, and wireless voice/mobile data equipment. Compass Intelligence defines IT as services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.

 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Heath Care subscription and falls under the IT market. This 14-page report looks at the hottest tech trends in patient care and covers such categories as financial incentives, HIPAA II, National Health Information Network (NHIN), Health IT Adoption, HITECH Act, Health Care reform and more. The Health Care vertical includes establishments primarily engaged in furnishing medical, surgical, and other health services to persons. Establishments of associations or groups, such as Health Maintenance Organizations (HMOs), primarily engaged in providing medical or other health services to members are included. Insurance providers and hospices are also included in health care. The Expert Guide for this deliverable is Stephanie Atkinson.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Business IT  and Business Telecom subscriptions. This free summary presentation discusses and analyzes the expectations, new challenges and opportunities in US business ICT spending and evaluates them by category and by vertical.   Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm’s IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IT subscription includes market intelligence on business expenditures for the IT market by size of business.  Compass Intelligence defines IT as services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services.  Size of business includes: SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees).  The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Business IT subscription. This free summary presentation discusses and analyzes the expectations, new challenges and opportunities in US business ICT spending and evaluates them by category and by size of business.   Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firms IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees) and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Business IT subscription. This 16-page report discusses and analyzes the expectations, new challenges and opportunities in US business ICT spending and evaluates them by category and by size of business.   Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firms IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees) and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.