The economic forecast for US Small and Mid-Sized Businesses looks promising. Compass Intelligence predicts that the number of employees working within US SMB businesses will increase from over 60 million in 2011 to just under 64 million in 2015, a substantial increase representing a compound annual growth rate (CAGR) of nearly 1.9%. Over the coming years, this segment of US businesses will be one of the major drivers of workforce, recruiting personnel to cater for increase in demand and productivity. Many SOHO businesses, in their bid to achieve horizontal and regional expansion, will grow into SMB businesses, hiring workforce with specialized skill set. On the other hand, SMB businesses with more than 100 employees might look at ways of cost reduction to safeguard longevity of their organization, which could result in slower than average increase in employment numbers. This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business subscription includes business demographics on Number of Employees for small and mid-sized businesses. Compass Intelligence defines Employment as non-farm, full and part-time workers in the US, hourly and salaried, including Government workers. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market.
 

The US business industry overall has found small and mid-sized businesses to be an integral part of its economic setup. Due to the size of these firms and the relatively smaller investment and skill set requirements, these firms are easier to create and manage. Many SOHO businesses undergo horizontal expansion to transition into small and mid-sized businesses. Compass Intelligence predicts that number of SMB firms is expected to increase from 3 million in 2011 to over 3.2 million in 2015. Even though this is not a substantial increase, a compound annual growth rate (CAGR) of 2% facilitates establishment of more firms, hence increasing employment for US workforce. This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business subscription includes business demographics on Number of Firms for small and mid-sized businesses. Compass Intelligence defines Firms as a business entity, which may include 1 or more locations domestically or internationally. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Canada Business IT and Global SMB subscriptions include market intelligence on Canada business IT expenditures for small and mid-sized business. Canada Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & Hosted services. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business, Small Business, Mid-Sized Business and B include market intelligence on business IT expenditures for small and mid-sized business by category and size. Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market.
 

US Small and Medium-Sized Businesses (SMBs) are a growing segment of total business IT spending. These businesses are expanding their base of spending to include more sophisticated IT products and are embracing managed and hosted services as a means to affordably deliver those products. This Excel-based Data-rich Deliverable (DRD) includes market intelligence on business IT expenditures for small and mid-sized business by category and size and is part of the SMB Business, Small Business, Mid-Sized Business and Global SMB services. Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2009 through 2014 and include annual growth rate, as well as percentage of total market. This is an On-Demand Market report. In an effort to provide our customers with the most current forecast and trending data available, once ordered, this report will be generated and made available to the client within 24 hours.
 

Computer hardware spending is on the decline across all size of business, including Small and Medium-sized Businesses (SMBs). While spending is on the decline, as a percent of total business computer hardware spending, SMBs will increase over the next several years. SMB computer hardware spending is expected to be driven by opposing ends of the spectrum, with very powerful desktops on the one end and very light mobile computing devices (netbooks, lite laptops, tablets, etc.) on the other. This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business, Small Business, Mid-Sized Business and Global SMB include market intelligence on IT: Computer Hardware expenditures for small and mid-sized business. Compass Intelligence defines business IT computer hardware as expenditures on computing equipment, such as servers, PCs, laptops, storage solutions and peripherals. The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2009 through 2014 and include annual growth rate, as well as percentage of total market. This is an On-Demand Market report. In an effort to provide our customers with the most current forecast and trending data available, once ordered, this report will be generated and made available to the client within 24 hours.
 

Small and Mid-Sized Businesses (SMBs) are growing contributors to US business IT expenditures. Factors including mobility, the web, and online services are among the primary impetus driving spending. This Excel-based Data-rich Deliverable (DRD) include market intelligence on business IT expenditures for small and mid-sized business and is part of the SMB Business, Small Business, Mid-Sized Business and Global SMB. Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2009 through 2014 and include annual growth rate, as well as percentage of total market. This is an On-Demand Market report. In an effort to provide our customers with the most current forecast and trending data available, once ordered, this report will be generated and made available to the client within 24 hours.
 

Small and Mid-Sized Businesses (SMBs) are growing contributors to US business IT expenditures, particularly in the services and transportation, communications, and utilities (TCU) verticals. Factors including mobility, the web, and online services are among the primary impetus driving spending. This Excel-based Data-rich Deliverable (DRD) include market intelligence on business IT expenditures for small and mid-sized business by vertical and is part of the SMB Business, Small Business, Mid-Sized Business and Global SMB. Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2009 through 2014 and include annual growth rate, as well as percentage of total market. This is an On-Demand Market report. In an effort to provide our customers with the most current forecast and trending data available, once ordered, this report will be generated and made available to the client within 24 hours.
 

Small and Mid-Sized Businesses (SMBs) will invest in the coming years in network upgrades as a result of increasing data usage. It is also expected that there will be the beginning of a shift to UC due to purpose-built solutions. This Excel-based Data-rich Deliverable (DRD) includes market intelligence on Network Hardware expenditures for small and mid-sized business and is part of the SMB Business, Small Business, Mid-Sized Business and Global SMB services. Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2009 through 2014 and include annual growth rate, as well as percentage of total market. This is an On-Demand Market report. In an effort to provide our customers with the most current forecast and trending data available, once ordered, this report will be generated and made available to the client within 24 hours.
 

Small and Mid-Sized Business (SMB) expenditures on IT Personnel is on the decline as more and more companies shift to outsourced services. This Excel-based Data-rich Deliverable (DRD) includes market intelligence on business IT Personnel expenditures for small and mid-sized business and is part of the SMB Business, Small Business, Mid-Sized Business and Global SMB. IT Personnel consists of expenditures on internal staffing, part-time and full-time, within a firm's IT department. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2009 through 2014 and include annual growth rate, as well as percentage of total market. This is an On-Demand Market report. In an effort to provide our customers with the most current forecast and trending data available, once ordered, this report will be generated and made available to the client within 24 hours.
 

Small and Mid-Sized Businesses (SMBs) is an increasing component of US business telecom spending. Largely driving spending up among SMBs is the increasing demand from mobile workers which translates to increasing use of wireless voice AND data. With a great deal of decision activities expected around adding wireless into business data access strategy, it is critical to understand SMB telecom spending motivators. This Excel-based Data-rich Deliverable (DRD) includes market intelligence on expenditures on the Telecom market for small and mid-sized business and is part of the SMB Business, Small Business, Mid-Sized Business and Global SMB services. Compass Intelligence defines IT telecom as expenditures on telecom services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). Kneko Burney. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market. This is an On-Demand Market report. In an effort to provide our customers with the most current forecast and trending data available, once ordered, this report will be generated and made available to the client within 24 hours.
 

Outsourced and hosted services offer small and mid-sized businesses a high level of service with a reduced infrastructure and reduced costs. This area of IT spending will experience strong growth over the forecast period, particularly among SMBs. This Excel-based Data-rich Deliverable (DRD) is part of the Business Managed & Services, SMB Business, Small Business, Mid-Sized Business and Global SMB and includes market intelligence on outsourcing expenditures for small and mid-sized business. Compass Intelligence defines business IT outsourcing as expenditures on services rendered by 3rd parties, including IT outsourcing companies. The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2009 through 2014 and include annual growth rate, as well as percentage of total market. This is an On-Demand Market report. In an effort to provide our customers with the most current forecast and trending data available, once ordered, this report will be generated and made available to the client within 24 hours.
 

Application spending among businesses is a rapidly growing IT spending category and SMBs are increasing their spending in this category at an even greater pace than Enterprise Businesses. This Excel-based Data-rich Deliverable (DRD) is part of the Compass Intelligence SMB research. Compass Intelligence defines IT applications as expenditures on server and client-based custom-coded and packaged applications, including productivity, Enterprise Resource Planning and security applications. The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market. This is an On-Demand Market report. In an effort to provide our customers with the most current forecast and trending data available, once ordered, this report will be generated and made available to the client within 24 hours.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Managed & Hosted Services and SMB subscription includes market intelligence on Small and Mid-Sized Business Managed & Hosted Services expenditures by Category. Managed services include expenditures on network-based services that provide a network, application or computing capability to a client and are delivered on an on-going basis by a 3rd party for a recurring fee.Managed services include those managed services delivered by Telecom and communications service providers. The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Managed & Hosted Services and SMB subscription includes market intelligence on Small and Mid-Sized Business Managed & Hosted Services expenditures by category andd by size of business. Managed services include expenditures on network-based services that provide a network, application or computing capability to a client and are delivered on an on-going basis by a 3rd party for a recurring fee.Managed services include those managed services delivered by Telecom and communications service providers. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Small and Mid-Sized Business subscriptions. This 14-page report provides a detailed analysis of spending within the small and mid-sized business IT market today, including current converging market dynamics and budget priorities and expectations. Compass Intelligence surveyed small and mid-sized business IT decision-makers in Q1 2009. One of the key findings from Compass Intelligence’s latest survey is that due to a still struggling economy, access to more technology at lower cost, most notably cloud computing technologies that deliver infrastructure and services over the cloud, allowing companies on a tight budget to obtain necessary services without the capital expenditure are much sought after. The Expert Guide for this deliverable is Stephanie Atkinson.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Managed & Hosted Services and SMB subscription includes market intelligence on Small and Mid-Sized Business Managed & Hosted services expenditures by size of business. Managed services include expenditures on network-based services that provide a network, application or computing capability to a client and are delivered on an on-going basis by a 3rd party for a recurring fee.Managed services include those managed services delivered by Telecom and communications service providers. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP,SMB global SMB subscription includes market intelligence on business expenditures on the Internet Protocol market by size of business. Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet. This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Size of business includes Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP,SMB and Global SMB Business subscription includes market intelligence on business expenditures on Fractional T1 services by size of business. Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet. This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Compass Intelligence defines Fractional T1 services as services providing one or more channels of a T-1 service. A complete T-1 carrier contains 24 channels, each of which provides 64 Kbps. Most phone companies, however, also sell fractional T-1 lines, which provide less bandwidth but are also less expensive. Typically, fractional T-1 lines are sold in increments of 56 Kbps (the extra 8 Kbps per channel is used for data management). Size of business includes Small & Mid-Sized Business. The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP,SMB and Global SMB Business subscription includes market intelligence on business expenditures on T1 services by size of business. Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet. This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Compass Intelligence defines T1 services as services providing a dedicated phone connection supporting data rates of 1.544Mbits per second. Size of business includes Small (5-99 employees) & Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP,SMB and Global SMB Business subscription includes market intelligence on business expenditures on Business Broadband services by size of business. Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet. This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Compass Intelligence defines broadband as DSL, satellite Internet, Cable modems and fixed wireless Internet services. . Size of business includes Small ( 5-99 employees) & Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP,SMB and Global SMB Business subscription includes market intelligence on revenues on the IP Centrex/Hosted Centrex market by size of business. IP Central Office Exchange Service consists of IP telephony solutions where Centrex service is offered to customers who transmit voice signals to the network as packetized streams usually across a broadband access connection. Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet. This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Size of business includes Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

>This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP, Global SMB, SMB Business subscription includes market intelligence on business expenditures on Dial-Up Internet Access services by size of business. Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet. This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Compass Intelligence defines broadband as DSL, satellite Internet, Cable modems and fixed wireless Internet services. Size of business includes Small ( 5-99 employees) & Mid-Sized Business ( 100-999 employess). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP,SMB and Global SMB Business subscription includes market intelligence on IP: Business VoIP Integrated Access Services (IAS) expenditures for small and mid-sized businesses. Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet. This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Compass Intelligence defines VoIP integrated access services as all integrated access services over IP connections that provide both voice and data access over a single connection. This would include VoCable, VoDSL and Voice over Packet services. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP, SMB and Global SMB Business subscription includes market intelligence on IP: Business TDM Integrated Access Services (IAS) expenditures for small and mid-sized businesses. Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet. This category include Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Compass Intelligence defines TDM integrated access services as services providing TDM voice over circuit-switched connections, such as Voice-over-Frame and channelized T1 lines. Wireline data services include expenditures on for-fee data transport services over the public switched telephone network or an in-ground private data network (IP, ATM, frame relay etc.). Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business IP, Global SMB, Small and Mid-sized business subscriptions includes market intelligence on revenues for the IP VPN market for small and mid-sized businesses. Compass Intelligence defines Business IP as services used to carry and/or connect to the Internet. This category includes Full and Fractional T1 and T3 connections, broadband services, dial-up Internet access, OC-X services and both TDM and VoIP-based Integrated Access. Compass Intelligence defines IP VPN as Virtual Private Network or a network that is constructed by using public wires (Public Internet) to connect nodes. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the UK Business IT and Global SMB subscriptions include market intelligence on UK business IT expenditures for small and mid-sized business. UK Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & Hosted services. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the India Business IT and Global SMB subscription includes market intelligence on India business IT expenditures for small and mid-sized business. Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Applications, Global SMB, Small and Mid-sized business subscriptions includes market intelligence on Mobile Busisiness Applications expenditures for small and mid-sized businesses. Mobile Applications consist of business expenditures on mobile and wireless-based custom-coded and packaged applications, including productivity, Enterprise Resource Planning, Email, CRM and security applications. Hosted or rented applications do not fall in this category of IT spending, but are considered "Outsourcing & 3rd Party Services." Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Mid and Small Business subscriptions include market intelligence on Wireline Data Services expenditures by size of business. Compass Intelligence defines wireline data services as all data transport services and telco-provided managed services. IP and private line services are included in this category, as well as Frame Relay and ATM. Business telecom consists of business expenditures on telecom services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator. This category of IT spending also consists of business expenditures on wireline voice equipment, such as TDM PBXs and handsets, and wireless voice/mobile data equipment. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Small and Mid-Sized Business subscriptions include market intelligence on Wireline Voice expenditures by size of business. Wireline voice services include expenditures on dial tone related services, where voice calls are delivered over the public switched telephone network. This category includes local and long distance access charges, as well as “enhanced” services related to voice, such as voicemail, call forwarding, call waiting, caller ID, and Centrex. Size of business includes Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Small & Mid-sized Business and subscriptions include market intelligence on Wireline Equipment expenditures for small and Mid-size business by size of business. Wireline Voice Equipment includes expenditures on premise equipment required for conducting voice calls. This category includes wireline handsets (both corded and cordless), headsets, Private Branch Exchange (PBX) systems and PBX-specific handsets, key systems and multi-line phones. This category does not include PC-based PBX systems or any other kinds of LAN telephony solutions. These products are considered data networking solutions. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Small and Mid-Sized Business subscriptions include market intelligence on Wireless Voice Expenditures for small and mid-sized business by size of business. Wireless Voice Services (WLV) include expenditures on dial tone related services, where voice calls are delivered over a wireless network. This category includes per-minute charges, base charges in flat-rate plans and for-fee, value-added services related to wireless voice transport, i.e., voice-activated dialing, voicemail, call forwarding, call waiting, and caller ID. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Small and Mid-Sized Business subscriptions include market intelligence on Wireless Data expenditures for small and mid-size by size of business. Wireless data services include expenditures on wireless data services, including wireless connection card services for laptops, and data content sent from wireless devices, such as text messages/SMS, wireless Web browsing, wireless video and picture mail. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Small and Mid-Sized Business subscriptions include market intelligence on Wireless Equipment expenditures for small and mid-size business by size of business. Wireless Equipment includes business expenditures on wireless devices, including handsets, smartphones, Blackberry devices and connection cards. Size of business includes Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rate, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the China Business IT and Global SMB subscriptions include market intelligence on China business IT expenditures for small and mid-sized business. China Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & Hosted services. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Networks, Global SMB, Small and Mid-Sized Business subscriptions include Network Hardware expenditures by category. Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks. This equipment includes the major categories of routers, LAN switches, modems, hubs, NICs, remote access servers, and "other". Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Small and Mid-sized business subscriptions includes market intelligence on Network Hardware: Hub expenditures for small and mid-sized businesses. Compass Intelligence defines hubs as a common connection point for devices in a network. Hubs are commonly used to connect segments of a LAN and contain multiple ports. Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks. This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers (RAS) and NICs. Other hardware includes cabling and LAN-related installation and design service, as well as on-going maintenance/monitoring/support services, where applicable. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Small and Mid-sized business subscriptions includes market intelligence on Network Hardware: LAN expenditures for small and mid-sized businesses. Compass Intelligence defines local area network equipment as equipment that filters and forwards packets between LAN segments. Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks. This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers (RAS) and NICs. Other hardware includes cabling and LAN-related installation and design service, as well as on-going maintenance/monitoring/support services, where applicable. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Small and Mid-sized business subscriptions includes market intelligence on Network Hardware: Modems expenditures for small and mid-sized businesses. Compass Intelligence defines modems as devices or programs that enable computers to transmit data over, for example, telephone or cable lines.Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks. This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers (RAS) and NICs. Other hardware includes cabling and LAN-related installation and design service, as well as on-going maintenance/monitoring/support services, where applicable. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Small and Mid-sized business subscriptions includes market intelligence on Network Hardware: NICs expenditures for small and mid-sized businesses. Compass Intelligence defines network interface cards as expansion boards that are inserted into computers, allowing those computers to be connected to a network. Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks. This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers (RAS) and NICs. Other hardware includes cabling and LAN-related installation and design service, as well as on-going maintenance/monitoring/support services, where applicable. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Small and Mid-sized Business subscriptions includes market intelligence on Network Hardware: "Other" expenditures for small and mid-sized businesses. Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks. This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers (RAS) and NICs. Other hardware includes cabling and LAN-related installation and design service, as well as on-going maintenance/monitoring/support services, where applicable. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Small and Mid-sized Business subscriptions includes market intelligence on Network Hardware: Router expenditures for small and mid-sized businesses. Compass Intelligence defines routers as devices that forward data packets along networks. Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks. This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers (RAS) and NICs. Other hardware includes cabling and LAN-related installation and design service, as well as on-going maintenance/monitoring/support services, where applicable. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Small and Mid-sized business subscriptions includes market intelligence on Network Hardware expenditures for small and mid-sized business. Compass Intelligence defines network hardware equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks. This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers (RAS) and NICs. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Global SMB, Small and Mid-sized subscriptions includes market intelligence on Network Hardware: RAS expenditures for small and mid-sized business. Compass Intelligence defines remote access servers as equipment that is dedicated to handling users that are not on a LAN but need remote access to it. The remote access server allows users to gain access to files and print services on the LAN from a remote location. Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks. This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers. Other hardware includes cabling and LAN-related installation and design service, as well as on-going maintenance/monitoring/support services, where applicable. Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business subscription includes business demographics on Number of Firms for small and mid-sized businesses. Compass Intelligence defines Firms as a business entity, which may include 1 or more locations domestically or internationally. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.

 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business subscription includes business demographics on Number of Employees for small and mid-sized businesses. Compass Intelligence defines Employment as non-farm, full and part-time workers in the US, hourly and salaried, including Government workers. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.

 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Online Customer Experience Model as well as both the Small and Mid-Sized Business subscriptions. This 58-page report provides the findings of our Q1 2009 Online Experience Rankings for SMB portals. Topics of discussion include key strategies emerging in 2009, Vendor Profiles, the sell-thru partner angle and how SMBs can stand out and thrive in todays economic environment.  These rankings have been designed to provide a context to evaluate the “experience capabilities” of the top vendor websites (both Tech and non-tech vendors) with regard to Small and/or Mid-sized Business users.  The rankings have been designed to expose the strong points, as well as the weak points of each vendor’s capabilities.  Additionally, these rankings score the overall online experience, not just the buying experience and factors such as original content and learning materials are weighed just as heavily as the ability to buy or gain access to customer support online.  The report includes the rankings and key finds, profiles of the Top 10 ranked vendors.  Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business, Small Business, Mid-Sized Business and Global SMB include market intelligence on business IT expenditures for small and mid-sized business by category and size. Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market
 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business, Small Business, Mid-Sized Business and Global SMB include market intelligence on IT: Computer Hardware expenditures for small and mid-sized business. Compass Intelligence defines business IT computer hardware as expenditures on computing equipment, such as servers, PCs, laptops, storage solutions and peripherals. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business, Small Business, Mid-Sized Business and Global SMB include market intelligence on IT: Network Hardware expenditures for small and mid-sized business. Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks.This equipment includes the major categories of routers, LAN switches, modems, hubs, remote access servers. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Managed & Hosted Services, SMB Business, Small Business, Mid-Sized Business and Global SMB include market intelligence on Business IT: Outsourcing expenditures for small and mid-sized business. Compass Intelligence defines business IT outsourcing as expenditures on services rendered by 3rd parties, including IT outsourcing companies. Managed services include expenditures on network-based services that provide a network, application or computing capability to a client and are delivered on an on-going basis by a 3rd party for a recurring fee. Managed services include those managed services delivered by Telecom and communications service providers. Size of business includes: Small Business (5-99), Mid-Sized Business (100 to 999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business, Small Business, Mid-Sized Business and Global SMB include market intelligence on business IT: Personnel expenditures for small and mid-sized business. IT Personnel consists of expenditures on internal staffing, part-time and full-time, within a firm's IT department. This may include the salaries of non-technical staff, such as office managers, that are performing IT related duties in smaller companies. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business, Small Business, Mid-Sized Business and Global SMB include market intelligence on business IT expenditures for small and mid-sized business. Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business, Small Business, Mid-Sized Business and Global SMB include market intelligence on expenditures on the IT: Telecom market for small and mid-sized business. Compass Intelligence defines business IT as expenditures which consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. Compass Intelligence defines IT telecom as expenditures on telecom services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business, Small Business, Mid-Sized Business, Global SMB and Vertical Summary Add-Ons by Size of Business subscriptions include market intelligence on business IT expenditures for mid-sized business by vertical. Compass Intelligence defines IT expenditures as investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. There are nine vertical markets included in this forecasting breakout: those include Mining, Construction, Manufacturing, TCU (Transportation/Communications/Utilities), Wholesale Trade, Retail Trade, Services, and Government. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This aDRD (Announcement-based Data-Rich Deliverable) is part of the Business Managed & Hosted Services, Competitive Profiles, Global SMB, Small and Mid-Sized Business subscriptions.  This 7-page announcement discusses Microsoft and Vodafone’s recent announcement of their joint venture to offer online collaboration and communication services such as Microsoft Exchange, Microsoft SharePoint, Microsoft Office Communications and Microsoft Office Live Meeting for business customers. This new service is aimed at the SMB market and at enabling clients to concentrate on their core business functions by outsourcing non-critical activities. Managed services expenditures consist of network-based services that provide a network, application or computing capability to a client and are delivered on and on-going basis by a 3rd party for a recurring fee. Managed services include those managed services delivered by Telecom and communications service providers. The Expert Guide for this report is Kneko Burney.