This iDRD (Insight-based Data Rich Deliverable) is part of the Online Customer Experience Model subscription. This free summary presentation highlights the rankings from our latest 3Q 2011 Small Business portal tracker rating and vendor analysis. Compass Intelligence reviews the Small Business portal of 49+ companies and records the capabilities available and rates each vendor on multiple categories such as: site Design & technology, positioning & visuals, product information, resources, small business portal features and account tools. This research is authored and headed by Kneko Burney.
 

This aDRD (Article-based Data-Rich Deliverable) is part of the Connected Worlds subscription and includes insights and analysis regarding the possible war brewing between Mobile Network Operators (MNOs) and Apple.
 

This aDRD (Article-based Data-Rich Deliverable) is part of the Connected Worlds subscription and and includes insights and analysis regarding Google's impending acquisition of Motorola Mobility.
 

This iDRD (Insight-based Data Rich Deliverable) is part of the Online Customer Experience Model subscription. This free summary presentation highlights the rankings from our latest 2Q 2011 Small Business portal tracker rating and vendor analysis. Compass Intelligence reviews the Small Business portal of 49+ companies and records the capabilities available and rates each vendor on multiple categories such as: site Design & technology, positioning & visuals, product information, resources, small business portal features and account tools. This research is authored and headed by Kneko Burney.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Applications, Small and Mid-sized business subscriptions includes market intelligence on Mobile Busisness Applications expenditures for small and mid-sized businesses. Mobile Applications consist of business expenditures on mobile and wireless-based custom-coded and packaged applications, including productivity, Enterprise Resource Planning, Email, CRM and security applications. Hosted or rented applications do not fall in this category of IT spending, but are considered "Outsourcing & 3rd Party Services." Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Applications Market, Business Wireless and Vertical Summary Add-Ons subscriptions includes market forecasts on expenditures on Mobile Applications in the US by major verticals or industries. Mobile Applications consists of business expenditures on mobile and wireless-based custom-coded and packaged applications, including productivity, Enterprise Resource Planning, Email, CRM and security applications. Hosted or rented applications do not fall in this category of IT spending, but are considered "Outsourcing & 3rd Party Services." There are nine vertical markets included in this forecast breakout: Mining, Construction, Manufacturing, TCU (Transportation/Communications/Utilities), Wholesale Trade, Retail Trade, Services, FIRE (Finance Insurance and Real Estate) and Government. Sub-vertical breakouts include Health Care and Education. The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market. As mobility has enhanced processes and shortened turnaround times, more resources are now easily accessible on the move. It is therefore no revelation that the market for business mobile applications is scheduled to more than double during 2010-2015. Fittingly, all business verticals will contribute in this growth, observing CAGRs of about 20%. The entire network of mobility stakeholders - operators, OEMs, application developers, third party integrators, and intellectual property owners are functioning in a synergistic partnership to shape up and then polish fresh business cases for mobility. Vertical specific customization is a big draw, as is the increased bandwidth capacity of networks, and processing power of the end user devices.
 

This aDRD (Article-based Data-Rich Deliverable) is part of the Online Customer Experience subscription. This 14-page article explores Small Business Wireless Services Online with the top U.S. wireless vendors. Included are current vendor approaches within the "small" wireless market. Compass Intelligence's Online Customer Experience research examines both direct and in-direct factors that have an impact on customer perception of satisfaction, including touch-points, best/worst practices, influencers and perceptions, “perception altering” events, and service quality and customer service. This subscription is based on a primary research study or market survey conducted with 1000+ business decision-makers across size of business and industry. Unique analysis and commentary on the latest business customer services including installation, maintenance, troubleshooting, escalation procedures, web interface, web-based services, and more are explored within this subscription. Size of business includes: Small Business: A business enterprise with 5 to 99 employees across all locations and Mid-Sized Business: A business enterprise with 100 to 999 employees across all locations. The Expert Guide for this DRD is Kneko Burney.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Business Wireless, Mobility & Wireless Pulse, Pulse of the Market and Spotlight Pulse subscriptions. This complimentary presentation provides an executive summary of how Pc's are impacting the market . This report also includes survey stats on familiarity and interests in tablets, buying behavior over the next 12 months and trends & observations in the market. The Expert Guide for this deliverable is Kneko Burney.
 

This iDRD (Insight-based Data Rich Deliverable) is part of the Online Customer Experience Model subscription. This free summary presentation highlights the rankings from our latest 1Q 2011 Small Business portal tracker rating and vendor analysis. Compass Intelligence reviews the Small Business portal of 49+ companies and records the capabilities available and rates each vendor on multiple categories such as: site Design & technology, positioning & visuals, product information, resources, small business portal features and account tools. This research is authored and headed by Kneko Burney.
 

As in other verticals, Health Care is becoming increasingly mobile and thus a great portion of telecom expenditures in this vertical is being driven by the adoption of mobile devices. Additionally, the mobilization of applications and software is fueling expenditures. This Excel-based Data-rich Deliverable (DRD) includes market intelligence on Telecom expenditures for the Health Care vertical and is part of the Health Care subscription. Telecom consists of business expenditures on telecom services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator. Health Care includes establishments primarily engaged in furnishing medical, surgical and other health services to persons.The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Mid-Sized Business and Vertical Summary Add-Ons by Size of Business subscriptions includes market intelligence on business telecom expenditures for mid-sized business by vertical. Compass Intelligence defines Telecom as services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator. There are nine vertical markets included in this forecasting breakout: those include Mining, Construction, Manufacturing, TCU (Transportation/Communications/Utilities), Wholesale Trade, Retail Trade, Services, and Government. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market.
 

Applications is one of the largest, and fastest increasing, categories of IT spending in the US Business market. From powering new processes, to connecting existing applications together, application services are becoming an integral part of business processes. This Excel-based Data-rich Deliverable (DRD) explores the market for application services across different sizes of businesses, including SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Small Business and Vertical Summary Add-Ons by Size of Business subscriptions includes market intelligence on business IT expenditures for Small Business by vertical. Compass Intelligence defines IT expenditures as investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. There are nine vertical markets included in this forecasting breakout: those include Mining, Construction, Manufacturing, TCU (Transportation/Communications/Utilities), Wholesale Trade, Retail Trade, Services, and Government. Size of business includes Small Business (5-99 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the SMB Business, Small Business, Mid-Sized Business and B include market intelligence on business IT expenditures for small and mid-sized business by category and size. Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market.
 

Applications represent the next stage in mid-sized business IT development. Most mid-sized businesses already have the core IT equipment in place, however the adoption of applications and the development of tools will help make their business more productive and better able to compete. This Excel-based Data-rich Deliverable (DRD) is part of the Mid-Sized Business and Applications Market subscriptions and includes market intelligence on application expenditures for mid-sized business. Compass Intelligence defines IT applications as expenditures on server and client-based custom-coded and packaged applications, including productivity, Enterprise Resource Planning and security applications. Size of business includes Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2010 through 2015 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Government and Applications Market subscription includes market intelligence on IT: Applications expenditures for Government by level. Compass Intelligence defines IT applications as business expenditures on server and client-based custom-coded and packaged applications, including productivity, Enterprise Resource Planning and security applications. Government includes all establishments of the federal government, state governments, and local governments, which include county, municipal, township, school district, and special district governments. Three criteria are used to distinguish independent governmental organizations from each other: they must exist as an organized entity, possess a governmental character, such as having a high degree of responsibility to the public or the ability to levy taxes, and have substantial autonomy, including fiscal and administrative independence. Federal Government includes all civilian and defense agencies, departments, organizations, and offices of the US federal government. State includes all state level offices, agencies, departments, and organizations of the US State Governments. Local includes all county, municipal, township, and special district governments of the Local Governments in the US. The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Education subscription. This 22-page report takes a look at the latest trends and insights in Education Technology spending. Included are several 2009-2014 forecasts: US Education IT Expenditures By Category, US Education IT Outsourcing Expenditures By Level and US Education Telecom Expenditures By Category. Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm’s IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Education includes all primary, secondary, and higher education institutions including K-12, colleges, universities, and other educational institutions. The Expert Guide for this deliverable is Stephanie Atkinson.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Education subscription. This 18-page report takes a look at the top Education Technology vendors within the US Education IT market. Included are several 2009-2014 forecasts: US Education IT Expenditures By Category and US Education IT Expenditures By Level. Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm’s IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Education includes all primary, secondary, and higher education institutions including K-12, colleges, universities, and other educational institutions. The Expert Guide for this deliverable is Stephanie Atkinson.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Public Safety subscription. This 22-page report discusses and analyzes the public safety IT and Telecom market in terms of the latest happening and announcements in the 3Q of 2010. Several US Public Safety forecasts by both category and level are available within this report including. Forecasts are US $ in Thousands and range from 2009-2014. Public Safety includes any and all police, fire, and emergency related offices, departments, and agencies within the federal, state and local levels. Local levels include all municipalities, townships, and special districts. Public safety includes homeland security, emergency communications, emergency management, 9-1-1 communications, and all first responder communications. The Expert Guide for this DRD is Stephanie Atkinson.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Public Safety subscription. This 15-page report discusses and analyzes the public safety IT market in terms of alert notifications and overall disaster preparedness. Several US Public Safety by category forecasts are available in this report including: PS Telecom Expenditures, IT Expenditures, US Public Safety Fire Segment IT Expenditures and US Public Safety: EMS and "Other" IT Expenditures. Forecasts are US $ in Thousands and range from 2009-2014. Public Safety includes any and all police, fire, and emergency related offices, departments, and agencies within the federal, state and local levels. Local levels include all municipalities, townships, and special districts. Public safety includes homeland security, emergency communications, emergency management, 9-1-1 communications, and all first responder communications. The Expert Guide for this DRD is Stephanie.
 

This xDRD is part of the SOHO and Small Business subscriptions. It includes business demographics including employment and number of firms by the SOHO and Small Business segments, as well as numerous vertical markets or industries. It also includes a number of forecasts on the topics of Managed Services, IT, and Broadband/Internet. SOHO is a business with 1 to 4 employees, while Small Business is a business with 5 to 99 employees. Forecasts are from 2009 to 2014 and include annual growth rates and more. The Expert Guide for this report is Kneko Burney.
 

This aDRD (Article-based Data-Rich Deliverable) is part of the Online Customer Experience subscription. This 9-page article discusses the increase of customer testimonial online, as it relates to small and mid-sized businesses. Compass Intelligence's Online Customer Experience research examines both direct and in-direct factors that have an impact on customer perception of satisfaction, including touch-points, best/worst practices, influencers and perceptions, “perception altering” events, and service quality and customer service. This subscription is based on a primary research study or market survey conducted with 1000+ business decision-makers across size of business and industry. Unique analysis and commentary on the latest business customer services including installation, maintenance, troubleshooting, escalation procedures, web interface, web-based services, and more are explored within this subscription. Size of business includes: Small Business: A business enterprise with 5 to 99 employees across all locations and Mid-Sized Business: A business enterprise with 100 to 999 employees across all locations. The Expert Guide for this DRD is Kneko Burney.
 

This aDRD (Article-based Data-Rich Deliverable) is part of the Online Customer Experience subscription. This 11-page article discusses and analyzes small businesses focus on both vertical and industry solutions. Included are current vendor approaches within the "small" healthcare market. Compass Intelligence's Online Customer Experience research examines both direct and in-direct factors that have an impact on customer perception of satisfaction, including touch-points, best/worst practices, influencers and perceptions, “perception altering” events, and service quality and customer service. This subscription is based on a primary research study or market survey conducted with 1000+ business decision-makers across size of business and industry. Unique analysis and commentary on the latest business customer services including installation, maintenance, troubleshooting, escalation procedures, web interface, web-based services, and more are explored within this subscription. Size of business includes: Small Business: A business enterprise with 5 to 99 employees across all locations and Mid-Sized Business: A business enterprise with 100 to 999 employees across all locations. The Expert Guide for this DRD is Stephanie Atkinson.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Public Safety subscription. This 15-page report discusses and analyzes US Public Safety Mobile Broadband and the role and scope for mobile broadband for first responders. Forecasts on Mobile Broadband, Telecom and Network Hardware in the Public Safety sector are included; as well as the current Mobile Broadband Public Safety Market Indicators. Public Safety includes any and all police, fire, and emergency related offices, departments, and agencies within the federal, state and local levels. Local levels include all municipalities, townships, and special districts. Public safety includes homeland security, emergency communications, emergency management, 9-1-1 communications, and all first responder communications. The Expert Guide for this DRD is Stephanie.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Applications, Small and Mid-sized business subscriptions includes market intelligence on Mobile Business Applications expenditures for small and mid-sized businesses. Mobile Applications consist of business expenditures on mobile and wireless-based custom-coded and packaged applications, including productivity, Enterprise Resource Planning, Email, CRM and security applications. Hosted or rented applications do not fall in this category of IT spending, but are considered "Outsourcing & 3rd Party Services." Size of business includes: Small Business (5-99 employees) and Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Online Customer Experience Model, SOHO and Small Business subscriptions. This 9-page report explores best-in-class small business ecommerce solutions, as well as overall online interactions. Our research with vendor sites has revealed that vendors with engaging experiences – a combination of e-Commerce with community and content, tailored just for SBs is the most effective way to reach and sell to them. To find out more, purchase this report. Size of business includes SOHO Business (1-4) and Small Business (5-99 employees). The Expert Guide for this deliverable is Kneko Burney.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the SMB, Business Networks, and Online Customer Experience Model subscriptions. This 12-page report explores the spending expectations and overall priorities of SMBs within the networking hardware segment. Our research shows that key drivers are the increasing data storage and security requirements in businesses of all sizes, in addition to the shift toward more and better bandwidth access in various locations of the business. To find out more, purchase this report. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Managed & Hosted Services and Enterprise Business subscriptions, includes market intelligence on enterprise business managed services expenditures by category. Managed services include expenditures on network-based services that provide a network, application or computing capability to a client and are delivered on an on-going basis by a 3rd party for a recurring fee. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market. The Expert Guide for this deliverable is Kneko Burney.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Wireless and Vertical Summary Add-Ons subscription includes market intelligence on Wireless Data expenditures by Vertical. Compass Intelligence defines wireless data as all business expenditures on wireless data services, including expensed business accounts. This includes all data traffic run over wireless or cellular networks. Business wireless includes both wireless voice and data services, as well as wireless equipment. Wireless voice includes dial tone related services, where voice calls are delivered over a wireless network. This category includes per-minute charges, base charges in flat-rate plans and for-fee, value-added services related to wireless voice transport, i.e., voice-activated dialing, voicemail, call forwarding, call waiting, and caller ID. Wireless data includes expenditures on for-fee data transport services over a wireless network, even when sessions are terminated on a wireline network. This category includes fixed wireless; satellite broadcast Internet services; wireless Web services and private/proprietary wireless data network services, as well as one-time service-related charges such as equipment set up (not related to applications integration). This category does not include hosting fees for wireless-accessible applications, one-time applications integration or equipment rental. Verticals include Mining, Construction, TCU, Government, Retail, Services, FIRE, Manufacturing, Wholesale Trade and Retail. The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Education subscription includes market intelligence on Information Technology expenditures for the education vertical. Compass Intelligence defines IT as investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. Education includes both the K-12 segment and the higher education segment.  The education industry can be defined as a public or private institution/school delivering and providing coursework instruction for students ranging from pre-school to post graduation. The education industry includes privately owned instructional institutions, as well as schools funded by federal, state, and local grants and monies. K-12 includes educational institutions and schools, both private and public, for grades Kindergarten through 12th grade includes grade school, junior high or middle school and high school. Higher education includes educational institutions and schools, both private and public, for post-secondary education; as well as junior college, undergraduate education, and post graduate education at colleges and universities. The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Education subscription includes market intelligence on IT: Telecom services and equipment expenditures for the education vertical by category. Telecom consists of business expenditures on telecom services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator. Compass Intelligence defines telecom services & equipment as services, such as wireline and wireless voice, data services and VPNs, as well as managed services provided by a telecom operator. The education industry can be defined as a public or private institution/school delivering and providing coursework instruction for students ranging from pre-school to post graduation. The education industry includes privately owned instructional institutions, as well as schools funded by federal, state, and local grants and monies. K-12 includes educational institutions and schools, both private and public, for grades Kindergarten through 12th grade includes grade school, junior high or middle school and high school. Higher education includes educational institutions and schools, both private and public, for post-secondary education; as well as junior college, undergraduate education, and post graduate education at colleges and universities. The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Health Care subscription includes market intelligence on IT expenditures for the Health Care vertical by category. Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications. This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Health Care includes establishments primarily engaged in furnishing medical, surgical and other health services to persons. Establishments of associations or groups, such as Health Maintenance Organizations (HMOs), primarily engaged in providing medical or other health services to members are included. Insurance providers are included. Hospices are also included in health care. The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2009 through 2014 and include annual growth rate, as well as percentage of total market.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Business Wireless, Small Business, Mobility & Wireless Pulse and SB Pulse subscriptions. This complimentary presentation provides detailed analysis of spending expectations on Wireless Data for Small Businesses . Included is a forecast on Wireless Data Spending for Small Business, 2009 - 2014. This report also includes survey stats on Top Areas of 2010 Tech Spend for Small Business and How Small Business workers connect to the internet. The survey was conducted in July 2010. Results shown by Small Business includes (5-99 employees). The Expert Guide for this deliverable is Kneko Burney.
 

Applications in general will be a strong area of IT spending growth. In the services vertical this growth will be driven by the need for CRM, ERP, sales applications, and mobile applications. This Excel-based Data-rich Deliverable (DRD) is part of the Services and Applications Market subscriptions and includes market intelligence on applications expenditures for the Professional Services vertical. Compass Intelligence defines IT applications as expenditures on server and client-based custom-coded and packaged applications, including productivity, Enterprise Resource Planning and security applications. Services include establishments engaged in providing or performing professional, scientific, and technical activities for others (businesses, government, and consumers. The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Managed & Hosted Services subscription includes market intelligence on business managed & hosting services expenditures by size of business. Managed services include expenditures on network-based services that provide a network, application or computing capability to a client and are delivered on an on-going basis by a 3rd party for a recurring fee. Managed services include those managed services delivered by Telecom and communications service providers. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2009 through 2014 and include annual growth rate, as well as percentage of total market.
 

This Excel-based Data-rich Deliverable (xDRD) falls under the Business Wireless and SOHO Business subscriptions and covers Compass Intelligence’s latest web-based primary research on the demand and perception of mobile broadband service within SOHO business. Included is a forecast of Wireless SOHO Mobile Broadband Subscribers by Acct Type 2008 - 2014. Mobile Internet plans, uses, applications, drivers and user perceptions are also covered in this report. The survey was conducted in November, 2009. Results shown by size of business, which includes: SOHO (1-4 employees). Results are shown by account type: Consumer, Discount (via company or affiliation) and Corporate Liable (company receives and pays the bill). Results are also shown by the size of the business the subscriber works for. The Expert Guide for this deliverable is Kneko Burney.
 

Healthcare IT spending is being driven by the government’s push for the market to adopt Electronic Health Records (EHR or EMR), investments in systems and networks to support new applications, and the adoption of systems to support patient care, patient records, and next generation medical diagnostics and imaging. Investment in network infrastructure is also being made to support home health care technology. This Excel-based Data-rich Deliverable (DRD) includes market intelligence on Network Hardware expenditures for the Health Care vertical and is part of the Health Care subscription. Network hardware consists of equipment purchased to connect PCs to one another in local area networks, as well as to connect locations/LANs via wide-area networks. Health Care includes establishments primarily engaged in furnishing medical, surgical and other health services to persons. The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market. This is an On-Demand Market report. In an effort to provide our customers with the most current forecast and trending data available, once ordered, this report will be generated and made available to the client within 24 hours.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Small Business, Business Telecom and OCEM subscriptions covers Compass Intelligence’s latest web-based primary research study regarding the Demand for Bundles in the Small Business Market. Approach: Web-based primary research study using an opt-in panel of consumers and business decision-makers. A random sample of 10K+ mobile phone users (18+ years old, employed) balanced across vertical industry. Qualified respondents were further surveyed regarding mobile device type, mobile phone usage, purchasing plans for mobile devices, employment status, size of business and vertical industry. Survey conducted in November, 2009. Size of business includes: Small Business, a firm with 5-99 employees across all locations. The Expert Guide for this deliverable is Kneko Burney.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Telecom and OCEM subscriptions covers Compass Intelligence’s latest web-based primary research study regarding the demand for bundles in the Telecom market by size of business. Approach: Web-based primary research study using an opt-in panel of consumers and business decision-makers. A random sample of 10K+ mobile phone users (18+ years old, employed) balanced across vertical industry. Qualified respondents were further surveyed regarding mobile device type, mobile phone usage, purchasing plans for mobile devices, employment status, size of business and vertical industry. Size of business includes: SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney.
 

As with in other verticals, government is outsourcing an increasing portion of IT needs to third party vendors, resulting in decreased IT personnel spending. However, because government, due to security issues, is unable to outsource as much as other segments, IT personnel spending is decreasing at a slower rate than in other verticals. This Excel-based Data-rich Deliverable (DRD) is part of the Government subscription and includes market intelligence on IT personnel expenditures for Government by level. Compass Intelligence defines IT personnel as expenditures on internal staffing, part-time and full-time, within a firm's IT department. Government includes all establishments of the federal government, state governments, and local governments, which include county, municipal, township, school district, and special district governments. The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market. This is an On-Demand Market report. In an effort to provide our customers with the most current forecast and trending data available, once ordered, this report will be generated and made available to the client within 24 hours.
 

Application spending in the government sector is a strong area of growth. Fueling this spending category are applications such as cloud computing, the adoption of hosted collaboration and project management and green IT. This Excel-based Data-rich Deliverable (DRD) is part of the Government and Applications Market subscription and includes market intelligence on IT: Applications expenditures for Government by level. The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2009 through 2014 and include annual growth rates, as well as percentage of total market. This is an On-Demand Market report. In an effort to provide our customers with the most current forecast and trending data available, once ordered, this report will be generated and made available to the client within 24 hours.
 

Spotlight Report: This Excel-based Data-rich Deliverable (DRD) covers Compass Intelligence’s latest web-based primary research on demand for Mobile Broadband (MBB) in the US and includes a forecast of MBB subscribers by device type (PCMCIA, embedded and USB) from 2008 - 2014. Applications, drivers and user perceptions are also covered in this report. The survey was conducted in November, 2009. Results shown by size of business, which includes: SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney.
 

This Excel-based Data-rich Deliverable (DRD) that is part of the Business Wireless subscription covers Compass Intelligence’s latest web-based primary research study regarding the Forecast of Prepaid Wireless Subscribers & Segmentation: Individual v. Business from 2008 - 2013. Approach: Web-based primary research study using an opt-in panel of consumers and business decision-makers. A random sample of 10K+ mobile phone users (18+ years old, employed) balanced across vertical industry. Qualified respondents were further surveyed regarding mobile device type, mobile phone usage, purchasing plans for mobile devices, employment status, size of business and vertical industry. Survey conducted in November, 2009. Size of business includes: SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney.
 

This aDRD (Announcement Data-Rich Deliverable) is part of the Government and Federal Government subscriptions. This 13-page report discusses and analyzes the major government contracts in the U.S. during the 4th Quarter of 2009. The government industry includes all establishments of the federal government, state governments, and local governments. Three criteria are used to distinguish independent governmental organizations from each other: they must exist as an organized entity, possess a governmental character, such as having a high degree of responsibility to the public or the ability to levy taxes, and have substantial autonomy, including fiscal and administrative independence. The federal government includes all civilian and defense agencies, departments, organizations, and offices of the US federal government. The Expert Guide for this DRD is Stephanie Atkinson.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Health Care subscription and falls under the IT market. This 15-page report looks at EMR and EHR Trends in healthcare, as well as stimulus funding and how technology is transforming healthcare in America. The market for electronic health record technology will present several opportunities, and these opportunities and drivers are also covered. The Health Care vertical includes establishments primarily engaged in furnishing medical, surgical, and other health services to persons. Establishments of associations or groups, such as Health Maintenance Organizations (HMOs), primarily engaged in providing medical or other health services to members are included. Insurance providers and hospices are also included in health care. The Expert Guide for this deliverable is Stephanie Atkinson.
 

This aDRD (Announcement-based Data-Rich Deliverable) is part of the Government and Federal Government subscriptions. This 13-page report discusses and analyzes AT&T Government Solutions recent announced that it had been awarded a 4-year, $120-million contract extension by USPS under the PATN contract. Under terms of the agreement, AT&T will provide Managed Network Services such as IP address management, design and engineering, onsite installation, router, firewall, and Interactive Voice Response. The AT&T global Multiprotocol Label Switching (MPLS)-enabled network, a fully managed, highly secure, scalable data network, will continue to serve as the platform for this innovative network solution. The Expert Guide for this report is Stephanie Atkinson.
 

This aDRD (Announcement Data-Rich Deliverable) is part of the Government and Federal Government subscriptions. This 8-page report discusses NASA’s recent plans to award five contracts as part of the Information Technology Infrastructure Integration Program (I3P) acquisition to consolidate the agency's IT and data services. Input Inc., a market research firm, has estimated the total value for the five contracts, based on NASA’s draft RFPs, to be $4.3 billion. The services contracts would consolidate current NASA contracts such as the Outsourcing Desktop Initiative for NASA and Unified NASA Information Technology Services. The government industry includes all establishments of the federal government, state governments, and local governments. Three criteria are used to distinguish independent governmental organizations from each other: they must exist as an organized entity, possess a governmental character, such as having a high degree of responsibility to the public or the ability to levy taxes, and have substantial autonomy, including fiscal and administrative independence. The federal government includes all civilian and defense agencies, departments, organizations, and offices of the US federal government. The Expert Guide for this DRD is Stephanie Atkinson.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Online Customer Experience Model. This complimentary summary provides excerpts of Compass Intelligence's findings of our Q1-Q4 2009 Online Experience Rankings for SMB portals. Topics of discussion include Expectations for the Future among Small and Mid-Sized Business Decision-Makers, Business Growth, IT Spending, and the Top 10 vendor listing with ranking. These rankings have been designed to provide a context to evaluate the “experience capabilities” of the top vendor websites (both Tech and non-tech vendors) with regard to Small and Mid-sized Business users. Compass Intelligence’s ranking method is based on both vendor and primary research. Vendors have a possible of 240 points. Points are assigned based on our evaluation of publically available resources and tools. Based on the primary research, the number of points possible for a given feature, such as Vertical Industry content, could increase or decrease with each period. There was no change between points available between 1Q 2009 and 4Q 2009. Compass Intelligence conducts primary research with end-users twice a year. In April 2009, we surveyed 10,000+ business users and surveyed another 10,000+ in December of this year. Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney.
 

This aDRD (Announcement-based Data-Rich Deliverable) is part of the Business Managed & Hosted Services, Business Wireless, Education and Public Safety subscriptions. This 7-page announcement discusses AT&T and Rave Mobile Safety’s announcement regarding the launch of location-based safety services to mobile subscribers at higher education in the US. The application, called Rave Guardian, which uses A-GPS or AT&T network-based location methods, runs on most mobile phones and supplies the user’s picture, mobile number, personal information and the student’s location when a panic call is pressed. The solution is available in a hosted format. Included in this report, are various slices of US Education IT Market spending, 2009-2013. The Expert Guide for this report is Stephanie Atkinson.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Business Wireless, Enterprise, and Mid Sized “middle market” Business subscriptions. This complimentary presentation provides detailed analysis of wireless opportunity and carrier market shares for wireless subscribers in US mid-sized and enterprise businesses. included are Compass Intelligence’s latest survey results regarding customer perception data regarding the top wireless providers in the US. Multiple forecasts regarding business wireless subscribers and carrier market shares are covered and analyzed. Business Wireless Subscribers include both Corporate Liable and discounted/Reimbursed Business subscribers (Company pays the bill). One of the key findings from Compass Intelligence’s latest survey is that despite the economic recession, wireless subscriptions continue to grow at a healthy rate. Wireless subscribers working for large and mid-sized companies (firms with more than 100 employees) comprise roughly 60% of the business wireless segment in 2009. Companies covered in this report include: AT&T, Sprint/Nextel, T-Mobile, and Verizon Wireless. The Expert Guide for this deliverable is Kneko Burney.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Government and Federal Government subscriptions. This free report is a short powerpoint presentation highlighting US Government IT budget and tech trends. Market forecasts highlights are included in this report from 2008 to 2013. Compass Intelligence defines information technology as business IT expenditures consisting of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing 3rd party services. Federal government includes all civilian and defense agencies, departments, organizations, and offices of the US federal government. The Expert Guide for this deliverable is Stephanie Atkinson.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Business Wireless, Enterprise, and Mid Sized “middle market” Business subscriptions This 34-page report provides detailed analysis of wireless opportunity and carrier market shares for wireless subscribers in US mid-sized and enterprise businesses. included are Compass Intelligence’s latest survey results regarding customer perception data regarding the top wireless providers in the US. Multiple forecasts regarding business wireless subscribers and carrier market shares are covered and analyzed. Business Wireless Subscribers include both Corporate Liable and discounted/Reimbursed Business subscribers (Company pays the bill). One of the key findings from Compass Intelligence’s latest survey is that despite the economic recession, wireless subscriptions continue to grow at a healthy rate. Wireless subscribers working for large and mid-sized companies (firms with more than 100 employees) comprise roughly 60% of the business wireless segment in 2009. Companies covered in this report include: AT&T, Sprint/Nextel, T-Mobile, and Verizon Wireless. The Expert Guide for this deliverable is Kneko Burney.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Business IT and SOHO Business subscriptions This 14-page report provides a detailed analysis of the top IT trends in the Small Office Home Office market, including current converging market dynamics and budget priorities and expectations. Compass Intelligence surveyed SOHO Business IT decision-makers (617 in Q4 2008 and 425 in Q1 2009) One of the key findings from Compass Intelligence’s latest survey is that the powerful combination of outsourcing, the telecommunications infrastructure to allow partners to collaborate, cloud-based applications to give SOHO businesses access to high-end features, and advanced low-cost VoIP-based telephony, has created a whole new marketplace. The Expert Guide for this deliverable is Kneko Burney.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Business Wireless subscription. This complimentary presentation provides insights into the U.S. prepaid and post paid wireless market including an overview of the prepaid market, customer intentions regarding the purchase of new prepaid devices in 2H2009, and forecasts on business wireless subscribers. One of the key findings from Compass Intelligence’s latest survey is that prepaid is becoming more appealing to non-traditional customer segments, which suggests prepaid wireless has become a viable alternative for businesses and professionals and this is the beginning of a broader trend in the industry. Companies covered in this report include: AT&T, Leap Wireless, Metro PCS, Sprint/Nextel (Boost Mobile), T-Mobile, Tracfone, Verizon Wireless and Virgin Mobile.The Expert Guide for this presentation is Kneko Burney.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Online Customer Experience Model subscription. This free summary presentation provides insight in understanding what Business Users want with regard to learning online. This report version includes the Methodology & Project background, Revisiting Expected IT spending, What is Cisco.com's Reach among Business Users and more. The Expert Guide for this deliverable is Kneko Burney.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Health Care vertical subscription. This free summary presentation provides insight into the current IT trends and budget status within health care. This free summary presentation includes forecast highlights, trending highlights, market indicators and more. The primary research, conducted by Compass Intelligence covered 120 Health Care vertical IT decision-makers and their expected 2009 budget compared to their 2008 budget. The full report version includes a forecast for US Health Care IT spending by size of business; as well as by category, Health Care vertical IT Spending Market Indicators, IT Budget Expectations of Health Care Providers, Budget Priorities in the Health Care Industry, Decision-Maker Perceptions about the Economy, and Compass Intelligence Survey Results from 4Q 2008-Q2 2009. The Expert Guide for this deliverable is Stephanie Atkinson.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Business Wireless and Small Business subscriptions. This 35-page report takes a look at and provides insights into both the Wireless Opportunities and Market Shares for Wireless Subscribers in US Small Businesses. Included are Compass Intelligence’s latest survey results regarding Customer Perception Data, Churn—Why they Left and Expected Churn—Why they Plan to Leave. Also provided in this report, in terms of small and SOHO businesses, are multiple forecasts and stats on Wireless Market Shares, Carrier Market Shares, Employment, Wireless Subscribers, Wireless Expenditures, Mobile Broadband Subscribers and more. Survey Details: These results show the reactions of 10,011 working Americans in a number of industries and job functions. Most respondents were in professional job functions. Of the 10K respondents, 3500 worked for companies with <100 employees. Roughly 30% of those surveyed were in position of IT or Telecom purchasing authority and involved in such decisions for their company. Roughly 1400 were IT/Network decision-makers. Roughly 30% of the Small Business respondents surveyed owned 20% or more of their businesses and 88% of SOHO respondents owned 20% of more of their businesses. Business Wireless Subscribers include both Corporate Liable and discounted/Reimbursed Business subscribers (Company pays the bill). Size of business includes: SOHO Business – A U.S. business with 1 to 4 employees and Small Business – A U.S business with 5 to 99 employees. The Expert Guide for this deliverable is Kneko Burney.
 

This aDRD (Announcement-based Data-Rich Deliverable) is part of the Public Safety and Business Wireless subscriptions. This 6-page announcement discusses Verizon Wireless’ recent announcement regarding the launch of their interconnect solutions between LMR systems (LMR handsets, two-way radios, and mobile or base stations) with Verizon’s PTT network. The new solution is geared towards helping LMR systems by reducing expansion costs, radio network capacity management, providing back-up, and providing intuitive management tools. Compass Intelligence defines public safety as a subset of state and local government, which includes law enforcement (includes corrections), Fire, EMT, and other related-offices as it pertains to keeping the public safe and secure. Note, there is some overlap between some homeland security and public safety IT spending. The Expert Guide for this report is Stephanie Atkinson.
 

This aDRD (Announcement-based Data-Rich Deliverable) is part of the Health Care subscription. This 6-page announcement discusses Verizon Businesses announcement regarding the launch of the Verizon Security Management Program-Health Care (SMP-H) monitoring program and IT consulting services under the aegis of the Verizon Connected Health Care Solutions practice. The practice aims to benefit from the incentives offered by the American Recovery and Reinvestment Act and facilitates the migration of its client infrastructure to Health Insurance Portability and Accountability Act (HIPAA), the Common Security Framework and Payment Card Industry Data Security Standard (PCI-DSS) compliant setup through digitization of records and minimizing security vulnerabilities in record management systems. The target segment for this practice includes domestic health care organizations and global multinational corporations with operations in the U.S. Also included in this report is a forecast on U.S. Health Care IT Expenditures and also by Category. The Expert Guide for this DRD is Stephanie Atkinson.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Health Care subscription and falls under the IT applications market. This 13-page report looks at the hottest application trends in patient care and covers such categories as Electronic Medical Records (EMR), Consumer-Centric Health Care, Financial Incentives, Government Health Care Reform, Federal stimulus and HITECH Act, Health Care mobile applications adoption, spending and more. The Health Care vertical includes establishments primarily engaged in furnishing medical, surgical, and other health services to persons. Establishments of associations or groups, such as Health Maintenance Organizations (HMOs), primarily engaged in providing medical or other health services to members are included. Insurance providers and hospices are also included in health care. The Expert Guide for this deliverable is Heather Taylor.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Online Customer Experience Model and Business Telecom subscriptions. This 28-page report provides the findings of our 2H 2009 research on the Business Demand for Online Learning Tools by Size of Business and also includes expectations for IT spending in 2H 2009. Other topics of discussion include: Vendor Profiles, Priorities, Vendor Website Usage, Website Utilities and Ranking, and Online Learning and Preferences. The website utility rankings have been designed to provide a context to evaluate the usefulness and relevance of the top vendor websites (both Tech and non-tech vendors). Additionally, respondents were asked to rank both the entire website as well as the site for content not related to purchasing. Size of business includes: SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees), Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney.
 

This aDRD (Announcement-based Data-Rich Deliverable) is part of the Business Applications, Business IT, Business Telecom, Government, Healthcare, and Federal Government subscriptions. This 6-page announcement discusses Verizon Businesses announced winning of a potential 245 million dollar Washington Interagency Telecommunications System (WITS 3) contract that deals with provisioning of voice, data and collaboration services to the U.S. Department of Health and Human Services (HHS) through the year 2015. The contract covers the National Capital Region. Also included in this report is a forecast on U.S. Federal Government IT Expenditures, as well as US Department of Health and Human Services IT Expenditures. The Expert Guide for this DRD is Stephanie Atkinson.
 

This aDRD (Announcement-based Data-Rich Deliverable) is part of the Business Applications and Business Wireless subscriptions. This 7-page announcement discusses Trimble and AT&T’s recent roll-out enhancements in their fleet management solution; a Field Productivity & Management (FPM) solution that combines GPS, mobile data and a standard web browser software interface, and is targeted at companies with light, medium and heavy duty transportation. Also included in this report is a forecast on U.S. Mobile Applications Expenditures, 2007-2012 and U.S. Wireless Data Expenditures, 2008-2013. The Expert Guide for this DRD is Stephanie Atkinson.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Heath Care subscription and falls under the IT market. This 14-page report looks at the hottest tech trends in patient care and covers such categories as financial incentives, HIPAA II, National Health Information Network (NHIN), Health IT Adoption, HITECH Act, Health Care reform and more. The Health Care vertical includes establishments primarily engaged in furnishing medical, surgical, and other health services to persons. Establishments of associations or groups, such as Health Maintenance Organizations (HMOs), primarily engaged in providing medical or other health services to members are included. Insurance providers and hospices are also included in health care. The Expert Guide for this deliverable is Stephanie Atkinson.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Online Customer Experience Model as well as both the Small and Mid-Sized Business subscriptions. This 58-page report provides the findings of our Q1 2009 Online Experience Rankings for SMB portals. Topics of discussion include key strategies emerging in 2009, Vendor Profiles, the sell-thru partner angle and how SMBs can stand out and thrive in todays economic environment.  These rankings have been designed to provide a context to evaluate the “experience capabilities” of the top vendor websites (both Tech and non-tech vendors) with regard to Small and/or Mid-sized Business users.  The rankings have been designed to expose the strong points, as well as the weak points of each vendor’s capabilities.  Additionally, these rankings score the overall online experience, not just the buying experience and factors such as original content and learning materials are weighed just as heavily as the ability to buy or gain access to customer support online.  The report includes the rankings and key finds, profiles of the Top 10 ranked vendors.  Size of business includes Small Business (5-99 employees), Mid-Sized Business (100-999 employees). The Expert Guide for this deliverable is Kneko Burney.
 

This aDRD (Announcement-based Data-Rich Deliverable) is part of the Business Managed & Hosted Services, Competitive Profiles, Global SMB, Small and Mid-Sized Business subscriptions.  This 7-page announcement discusses Microsoft and Vodafone’s recent announcement of their joint venture to offer online collaboration and communication services such as Microsoft Exchange, Microsoft SharePoint, Microsoft Office Communications and Microsoft Office Live Meeting for business customers. This new service is aimed at the SMB market and at enabling clients to concentrate on their core business functions by outsourcing non-critical activities. Managed services expenditures consist of network-based services that provide a network, application or computing capability to a client and are delivered on and on-going basis by a 3rd party for a recurring fee. Managed services include those managed services delivered by Telecom and communications service providers. The Expert Guide for this report is Kneko Burney.

 

 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Online Customer Experience Model subscription. This free summary presentation provides insight into the business end of social networking use.  The primary research, conducted by Compass Intelligence covered 10K Working Americans and their use of Social Networking for business purposes. The full report version includes the rankings on most valuable sites and resources as well as IT budget expectations and spending in 2009. The Expert Guide for this deliverable is Kneko Burney.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Business IT  and Business Telecom subscriptions. This free summary presentation discusses and analyzes the expectations, new challenges and opportunities in US business ICT spending and evaluates them by category and by vertical.   Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firm’s IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. The Expert Guide for this deliverable is Stephanie Atkinson. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the  Government and Federal Government subscriptions.  This free report is a short powerpoint presentation highlighting the United States Federal Government IT market.  Market forecasts are included in this report from 2007 to 2012. Compass Intelligence defines information technology as business IT expenditures consisting of investments on services, equipment, applications and personnel to develop, manage and support a firm's IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services.  Federal government includes all civilian and defense agencies, departments, organizations, and offices of the US federal government.  The Expert Guide for this deliverable is Stephanie Atkinson.

 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Business IT subscription. This free summary presentation discusses and analyzes the expectations, new challenges and opportunities in US business ICT spending and evaluates them by category and by size of business.   Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firms IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees) and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.
 

This iDRD (Insight-based Data-Rich Deliverable) is part of the Business IT subscription. This 16-page report discusses and analyzes the expectations, new challenges and opportunities in US business ICT spending and evaluates them by category and by size of business.   Business IT expenditures consist of investments on services, equipment, applications and personnel to develop, manage and support a firms IT infrastructure and communications.  This market consists of six categories: computer hardware, applications, network hardware, telecom, IT personnel and outsourcing & 3rd party services. Size of business includes SOHO (1-4 employees), Small Business (5-99 employees), Mid-Sized Business (100-999 employees) and Enterprise Business (Over 1000 employees). The Expert Guide for this deliverable is Kneko Burney. Forecasts are from 2008 through 2013 and include annual growth rates, as well as percentage of total market.