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Dec15

Written by: Compass Intelligence
12/15/2009 11:09 AM

Compass Intelligence

SMB Portal Rankings

15 December 2009
 

Top 10 Rated Vendors: 

Microsoft
AT&T
Cisco
HP
IBM
Dell
Verizon
Sprint Nextel
Nortel
Symantec

Your Author:
Kneko Burney
Kneko Burney 
 
Chief Strategist
 
Compass Intelligence 

Quick Links:
 

Why are ICT vendors trying to "get" SMBs Online?

 

 
Ranking Highlights: Top rated vendors focus on interactive, clean content.  They focus on providing a logical, educational experience for one or both markets.
Once again, Compass Intelligence has published it's twice annual ranking of vendors' online experience for Small and Mid-sized Business customers (SMB, 5 to 99 employees) and the Top 10 are in!  From Microsoft to Symantec, the top ranked vendors include a myriad of providers, with the top 5 being the big dogs in tech.  To get a free excerpt of this research, which is includes an exclusive video discussion of key results, register online by clicking here
 

 

 


DM Expectations for 2010
 
Why SMB? This is a massive market opportunity. Estimated to spend roughly $340 billion on technology services, equipment, personnel and telecom next year alone, this is the last, best long-term revenue growth opportunity for ICT vendors.  More importantly, decision-makers are positive about next year, as shown below.  So, I am expecting an uptick in ICT spending, particularly in 1H 2010. 
Analysis & Ranking of Vendor Websites
  • Compass Intelligence's ranking method is based on both vendor and primary research.
  •  
    Vendors have a possible of 240 points.  Points are assigned based on our evaluation of publically available resources and toolsnot part of the ecommerce or SaaS delivery processes.
  • Compass Intelligence conducts primary research with end-users twice a year.  In April 2009, we surveyed 10,000+ business users and surveyed another 10,000+ in December of this year.  
 
See the latest reports in our Online Experience Model research subscription: Click Here

For more details on the full report: Click Here
 
To get access to the FREE summary deck on this market: Click Here
Type in the words "B2B Portals Online"
 
Analyst Contact info:
 
 
 
Kneko Burney,
kneko@compassintelligence.com 

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