Written by: Compass Intelligence
12/15/2009 11:09 AM

SMB Portal Rankings 15 December 2009 Top 10 Rated Vendors: Microsoft AT&T Cisco HP IBM Dell Verizon Sprint Nextel Nortel Symantec Your Author: Kneko Burney Chief Strategist Compass Intelligence Quick Links: Our Website To request info Our Subscriptions Why are ICT vendors trying to "get" SMBs Online? Ranking Highlights: Top rated vendors focus on interactive, clean content. They focus on providing a logical, educational experience for one or both markets. Once again, Compass Intelligence has published it's twice annual ranking of vendors' online experience for Small and Mid-sized Business customers (SMB, 5 to 99 employees) and the Top 10 are in! From Microsoft to Symantec, the top ranked vendors include a myriad of providers, with the top 5 being the big dogs in tech. To get a free excerpt of this research, which is includes an exclusive video discussion of key results, register online by clicking here. Why SMB? This is a massive market opportunity. Estimated to spend roughly $340 billion on technology services, equipment, personnel and telecom next year alone, this is the last, best long-term revenue growth opportunity for ICT vendors. More importantly, decision-makers are positive about next year, as shown below. So, I am expecting an uptick in ICT spending, particularly in 1H 2010. Analysis & Ranking of Vendor Websites Compass Intelligence's ranking method is based on both vendor and primary research. Vendors have a possible of 240 points. Points are assigned based on our evaluation of publically available resources and toolsnot part of the ecommerce or SaaS delivery processes. Compass Intelligence conducts primary research with end-users twice a year. In April 2009, we surveyed 10,000+ business users and surveyed another 10,000+ in December of this year. See the latest reports in our Online Experience Model research subscription: Click Here For more details on the full report: Click Here To get access to the FREE summary deck on this market: Click Here Type in the words "B2B Portals Online" Analyst Contact info: Kneko Burney, kneko@compassintelligence.com

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